Hotel dekat The Wallace Collection

"Yes"

"Lusso e accoglienza superiore alle aspettative anche per un 5 stelle L Personale attento gentile e disponibile con una professionalità non comune. Tutto perfetto dal check in anticipato di quasi 4 ore senza averlo nemmeno richiesto, all upgrade della stanza senza dimenticare i numerosi welcome gift. Esperienza davvero indimenticabile."

"Well furnished"

"Wonderful staff"

"Stayed in a deluxe room for 2 nights .. check in was easy and friendly enough. Allowed early check in which was great. Was a bit disappointed with room. Although very clean the decor was very bland, the view from the window of a dead bird on the netting was not great. The website gave an impression of amazing accommodation was misleading I felt."

"We loved the property. It was clean, very elegant. "

"Better care when cleaning the room"

"This is a beautiful hotel in the heart of London. Everything about my stay exceeded my expectations. The staff were warm and welcoming, the room was beautifully decorated, and the breakfast was outstanding. I highly recommend staying here."

"The BoTree was one of the highlights of our trip to London. The rooms were beautifully designed and very comfortable, and the location made it incredibly easy to explore the city, with countless bars, restaurants, museums and shopping all within walking distance. What stood out most was the level of service. After a small issue, the Head of Guest Relations reached out and turned the experience around, which was a thoughtful gesture and speaks volumes about how much they care about their...

"Our air conditioner did not work, our room was very hot. The maintenance came to fix it at least 4 times, they ended up giving us a very loud Dyson floor standing unit to help cool the room, the day before we left it started to get better. No one seamed to care."

"Perfect location especially if you like to walk to great restaurants off Baker St. The staff is extremely helpful and the rooms have the most comfortable beds. My only disappointment is they are fully booked when we come back to London later this month. This is an amazing hotel!"

"The room was too small- otherwise the hotel is fine"

"The room was comfortable, quiet, and we had a pleasant stay overall. The location is excellent, right by Selfridges, shopping, and the tube. Unfortunately, the shower had no door, so water spilled all over the bathroom floor after every use. The real issue was the post-stay experience. We were mistakenly double charged and contacted the hotel for help. They claimed they couldn't provide an invoice because we booked through Expedia (which they later did provide), offered no meaningful...

"Great location, and very helpful staff member on reception. Air Con works really well and as it was only a 1 night stay for me, it didn't matter that there is no window in the room. They stored my luggage before check in for a small charge Great value, would recommend and I would stay there again"

"Room decor was really nice. We were only there one night. Beds comfy. Lookout room bit enough for 4 of us. Shower water pressure was not good but the bathroom itself was nice. We had to wait to check in which isn’t great. Some staff friendlier than others. Would stay again though. Close to so much stuff."