Search Hotels Near The Wallace Collection, London

"Stunning Lobby and bar. Check in experience was satisfactory. Room was small with small double bed. Cocktails at the bar were great however the bar experience was disappointing. Along with other residents we had to wait at least 45 minutes in between drinks to be served again at one point having asked for more drinks the server disappeared and forgot us…. we were still expected to pay13.5% service charge. Frustration was clear amongst the people around us. The bar was understaffed and the frustration with this was also apparent amongst them! We gave our feedback on check out about the bar experience, the team member was sympathetic but advised that we should have reported this to the bar staff at the time. This was not appropriate to do at the time as it was difficult enough getting a drink let alone trying to give feedback or refusing to pay a service charge.We were offered a voucher however we were leaving at that moment so declined the offer and just left our feed back. Great location for central London ..just next to Hyde Park "

"Great value, very clean and great location. Plenty of restaurants within walking distance."

"Great location."

"Well situated hotel. Excellent sound proofing in room.,Convenient to theatres and lots of good restaurants close by.,"

"The room was not the same as the photo shown on website. I was so disappointed to have a suite not meeting my standard. But the next day the hotel was able to switch to a better room. The hotel is in renovation.. no restaurant."

"Room was small but very nice staff was helpful but reservations manager didn’t help us"

"I love this hotel for its location but especially because check out is at noon and their wi-fi is secure."

"Good location. Room was clean enough but the walls were very thin you could hear everything in the next room and the whole hotel smelt very clinical like a hospital."

"Stayed here 2 years ago and the aircon was very weak, not cold, they changed to a room with a better aircon This time same thing aircon was weak, technician came and cleaned the filter and it was better slightly only. And the staff said i cant change room. The aircon was only just bearable, but could have been much much better. 2 years and they still cant fix the aircon issues"