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Ulasan untuk Hotel New Otani Tokyo The Main

4.5 out of 5
Hotel New Otani Tokyo The Main
4-1 Kioi-cho Chiyoda-ku, Tokyo

Ulasan

9,2

Luar biasa

Penilaian 10 - Sangat Bagus. 687 dari 1004 ulasan" "
Penilaian 8 - Bagus. 224 dari 1004 ulasan" "
Penilaian 6 - Cukup Baik. 54 dari 1004 ulasan" "
Penilaian 4 - Buruk. 26 dari 1004 ulasan" "
Penilaian 2 - Sangat Buruk. 13 dari 1004 ulasan" "

9,6/10

Kebersihan

9,4/10

Staf & layanan

9,2/10

Fasilitas

9,0/10

Kondisi & fasilitas properti

9,0/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

SHINYA

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

Lilia

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great hotel!
Menginap 4 malam pada bulan April 2024

10/10 Sangat Bagus

Sherilene

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Stunning hotel. Breakfast buffet was wonderful with lots of options.
Menginap 5 malam pada bulan April 2024

8/10 Bagus

Grendel, Longbeach

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The customer service is excellent however the que to check in takes longer. Its golden week but it should already expected and place more staff to lessen the long wait times for checking in. Overall, I will stay here again and recommends to friends and family.
Menginap 1 malam pada bulan April 2024

8/10 Bagus

Yee Wah

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Actually it’s the second times to stay this hotel . The location are perfect !! All staff are very helpful and nice . Just one thing which hope it can be improve as the restroom are old style & small area .
Menginap 6 malam pada bulan April 2024

10/10 Sangat Bagus

Kiara

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Amazing service, would stay here again
Menginap 3 malam pada bulan April 2024

10/10 Sangat Bagus

Gilbert

Bepergian bersama teman
Disukai: Fasilitas
Parc incroyablement jolie et accueillant
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Alexander

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Amazing hotel & experience. Buffet was phenomenal! Staff was kind. Will definitely return and recommend.
Menginap 6 malam pada bulan Februari 2024

10/10 Sangat Bagus

Mitchell

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Absolutely amazing experience. What a beautiful property! Very high class vibe with many shops and restaurants on site, some on the higher end of the pricing scale. The hotel garden is picturesque at all times of the day/night giving some lovely opportunities for photos. The sky bar gives amazing views of the surrounding area, particularly at night once the lights come on. The various restaurant options on site cater for many different cuisines. Staff all super friendly and happy to help. Surround location is good, with Asakusa-Mitsuke station within a 5mins walk. Our room was a great size, with a nice large bed and large bathroom, perfect for relaxing in the bath after a long day on your feet exploring the Tokyo metropolis.
Menginap 7 malam pada bulan April 2024

10/10 Sangat Bagus

Nasim

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 7 malam pada bulan April 2024

6/10 Cukup Baik

Yoko

Disukai: Kebersihan, staf & layanan
Tidak Disukai: Fasilitas
The hotel is a big convention style hotel. Megalith. Not my style
Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

Petra, Seattle

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti

10/10 Sangat Bagus

Michael

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great facility with upscale room amenities . However, rooms carpet need changing.
Menginap 4 malam pada bulan April 2024

10/10 Sangat Bagus

Kingfisher Consultancy

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Situated within a stunning Japanese garden featuring koi, waterfalls, bridges, lakes and sweeping cherry trees. In light of the custom for small rooms elsewhere in Tokyo, The New Otani’s expansive rooms, corridors, hallways, retail floors, and dining areas are an absolute delight. Breakfast overlooking the garden was a particular high point as was the crystallised brown sugar packets, and free bath salts amongst many other toiletries. Highly recommend this hotel. Also, check out G’s Bar close by which is a wonderful stop of an evening for live jazz hosted by a lovely lovely barman-musoe.
Menginap 3 malam pada bulan April 2024

8/10 Bagus

david, Charters Towers

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Disappointing the rewards given price paid very ordinary No upgrade to club rooms
Menginap 4 malam pada bulan April 2024

10/10 Sangat Bagus

robert

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Hotel was lovely. Big family room compared to other Japanese hotels. Very clean. Lovely staff. Very warm in the hotel - too warm in some of the dining areas
Menginap 9 malam pada bulan April 2024

6/10 Cukup Baik

Hitoshi

Traveler bisnis
日本を代表するホテルであって下さい。
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

josh

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
If I could give this place 6 stars I would! Unbelievable service and unbelievably nice rooms! Quiet neighborhood, beautiful hotel. Will be back next time in Tokyo
Menginap 6 malam pada bulan Maret 2024

8/10 Bagus

Tsuyoshi, Tomigusukusi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
また泊まりたいホテルです。
Menginap 2 malam pada bulan Februari 2024

10/10 Sangat Bagus

Jennifer

Menginap 7 malam pada bulan April 2024

8/10 Bagus

jun

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
洗面の可動ミラーが回転軸が老朽化してお辞儀した状態になっていた。 タオルを掛けたりするのでそうなるのかもしれない、ビスを締め直せば治ることなのかもしれない。
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Vladimir

Menginap 5 malam pada bulan April 2024

10/10 Sangat Bagus

Jordan

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The property had everything you need. From restaurants and shopping. The garden with the waterfall was amazing.
Menginap 8 malam pada bulan Maret 2024

10/10 Sangat Bagus

Britney

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I really enjoyed the garden area. The service was excellent.
Menginap 14 malam pada bulan Maret 2024

10/10 Sangat Bagus

Rebecca

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Outstanding customer service
Menginap 13 malam pada bulan Maret 2024

10/10 Sangat Bagus

Corinne

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Lovely property with an equally lovely garden. Comfortable, quiet room and a very nice breakfast buffet.
Menginap 4 malam pada bulan April 2024

10/10 Sangat Bagus

Mitchell, New York

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
While not for everyone, we liked the fact that it was a city within a hotel complex and a refuge after a long day of sightseeing. Great variety of restaurants in the hotel, excellent shopping. Extremely service oriented and beautiful lobby area and room.
Menginap 8 malam pada bulan Maret 2024

10/10 Sangat Bagus

Susan

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
After a 10 hour flight, this was the perfect place to get over jet lag. Set in picturesque gardens, the beauty is very apparent. I loved the Japanese breakfast and the seats with a view. The roof top bar provided a striking view. Staff was attentive. Jr suite spectacular
Menginap 4 malam pada bulan April 2024

10/10 Sangat Bagus

Ivan

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great hotel, excellent service and attentive staff, some good restaurants.
Menginap 4 malam pada bulan Maret 2024

10/10 Sangat Bagus

knarik

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean and nice hotel, wirh friendly and professional staff
Menginap 4 malam pada bulan Maret 2024

4/10 Buruk

Jin Xian, Singapore

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Nothing
Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

Allen, Los Angeles

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

mihoko

Disukai: Kebersihan
ありがとうございました、 お洋服をオーダーしてたので、、 サンローゼ赤坂でマッサージをして、 久しぶりにニューオオタニに 泊まりました、 ヨーロッパに2か月行く前 スパも利用して、 ゆっくりしました。 ありがとうございました。
Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

Wilfredo

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent staff
Menginap 5 malam pada bulan Maret 2024

10/10 Sangat Bagus

Anthony

Menginap 5 malam pada bulan Maret 2024

10/10 Sangat Bagus

eun gwe

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Everything excellent ☆☆☆☆☆
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Adam

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Luxury at its finest! Enjoyed staying here very much! Especially loved the "shin-edo" style bath and other room amenities!
Menginap 2 malam pada bulan Maret 2024

10/10 Sangat Bagus

Laura, West Fargo

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Maret 2024

8/10 Bagus

Alan

Disukai: Kebersihan, staf & layanan, fasilitas
Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

Brett

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Despite being a very large property the New Otani fully merits its five-star rating. The staff were all very helpful, our room was exceptional - large, stylish and amenity-filled (although we never ventured into the traditional wooden soaking tub), and the grounds are extraordinary: a ten acre garden created 400 years ago by a samurai lord, complete with large waterfall and many koi ponds. The only downside is that it is not really in walking distance from interesting sites, but an abundance of waiting taxis makes up for that.
Menginap 3 malam pada bulan Maret 2024

10/10 Sangat Bagus

Jean

Traveler bisnis
Disukai: Fasilitas
o the breakfast for sure.
Menginap 12 malam pada bulan Maret 2024

10/10 Sangat Bagus

Masako

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
檜風呂のある高層階で見晴らしがよく、日本庭園の池の錦鯉が元気に泳ぎ回り、跳ねて広がる波紋まで綺麗に見え、部屋でのんびりしながらこのように日本的な風景を眺めることができ、目と心の保養になりました。バストイレからでも広がるビル・木々そして空が開放感満点です。
Menginap 2 malam pada bulan Maret 2024

10/10 Sangat Bagus

Yuko, DAYTON

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent location for shopping and dining.
Menginap 2 malam pada bulan Maret 2024

10/10 Sangat Bagus

Hunter

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Beautiful garden
Menginap 5 malam pada bulan Maret 2024

10/10 Sangat Bagus

Valerie

Bepergian dalam rombongan
Disukai: Fasilitas
Very nice, great restaurants
Menginap 4 malam pada bulan Maret 2024

10/10 Sangat Bagus

Sheila, Los Angeles

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The location is near 3 trains, gorgeous grounds, multiple great restaurants and buffet dining overlooking garden. Fitness center is adequate better thsn most hotels, pool was closed. Reception and cleaning staff are top notch. Amenities j clude bathrobe, cotton robe, PJs, toothbrush, razor, facial cleanser and moisturizer, special long wash cloth, fluffy towels and amazingly confortable bed. I requested down pillows, otherwise their nirmal ones are too hard for my neck. The whole place is so quiet. Overall Tokyo is a quiet city considering the millions who live here. Rarely hear a horn or ambulance. I loved this hotel so much I decided to return 3 weeks from now, when my tour ends. You wont be disappointed. I stayed i. The queen bed Shin Edo room, view of the garden.
Menginap 5 malam pada bulan Maret 2024

10/10 Sangat Bagus

James J

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We found the resturants to be nice but way too expensive.
Menginap 2 malam pada bulan Maret 2024

8/10 Bagus

Scott, Honolulu

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The New Otani Hotel complex itself is a large property with more than one hotel tower. Our stay in the Main building was pleasant. The staff is well suited to help tourists. The room was nice and had lots of space. There was no “VIP access” benefits as touted by Expedia nor the hotel, and, the hotel did not honor our affinity membership with New Otani due to the member number not being “in their system” despite me showing the digital card to them. The Tokyo metro is a five minute or so walk from the hotel, which is good since the surrounding area of the hotel seems to be mostly a commercial business office area, with very limited restaurants, shops or other visitor amenities. The sheer number of guests shows some strain on the staff. For example, they “lost” a reservation we made for one of the restaurants on property, and the male host at the restaurant was not at all friendly about it, which diminished any interest we had in dining in the hotel further. Overall the stay was pleasant, but the value received for the price paid could have been better.
Menginap 3 malam pada bulan Maret 2024

10/10 Sangat Bagus

Bailey

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Stately, clean and accomodating.
Menginap 7 malam pada bulan Maret 2024

10/10 Sangat Bagus

Rainier

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I like the location the most. And staff take care of you.