4/10 Buruk
Teresa, Garland
Bepergian bersama keluarga
10 Jun 2025
Tidak Disukai: Kebersihan, fasilitas
The themeing was as it is shown and my daughter loved that part about it. As far as accomodations, the beds were as good as we had had anywhere else in Japan, so not bad. Bedding was good. Now the down side. We got there around 4pm and were given all upper bunks without being asked if that would work. The ladders were straight up and very steep. I was literally unable to climb that ladder. I went to the checkin spot and did a video call asking if I could change to one of the multiple open bottom bunks. They told me to contact our travel agency, who I booked through. Eventually, they got back to me saying all the lower bunks were booked, which was not true, because there were unsued bunks the next morning. I feel like the Manga should have asked in one of their emails which bunk we would prefer. I had assumed I would be asked at checkin. Some of the bunks that we had, had fans that promptly shut off from lack of being charged. The bunks are very stuffy when the curtain is closed, so the fans are essential. No vents in the bunks. I was very disappointed with the experience.
Teresa
Menginap 1 malam pada bulan Juni 2025