Eterna Tulum terletak di area La Veleta, Tulum, berlokasi dekat taman hiburan dan di dekat jalan tepi pantai. Temukan landmark terkenal kawasan ini seperti Reruntuhan Tulum Suku Maya dan jelajahi keindahan alamnya di Pantai Tulum serta Playa Paraiso. Taman Xel-Há dan Holistika Art Walk juga patut untuk dikunjungi. Snorkeling dan bermain water tube menawarkan kesempatan menarik untuk menjelajahi perairan sekitar, atau Anda juga bisa bertualang dengan skydiving dan ziplining yang berada tak jauh. Kunjungi panduan perjalanan kami untuk Tulum
Bandara Internasional Tulum (TQO) - 40 menit berkendara
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El Aguajito Marisqueria
6 mnt jalan kaki
El Camello Jr
8 mnt jalan kaki
El Agavero
7 mnt jalan kaki
Tentang properti ini
Eterna Tulum
Hotel ini dekat dari Reruntuhan Tulum Suku Maya
Di Eterna Tulum, Anda dapat menikmati bar kolam renang, bar tepi kolam renang, dan teras rooftop. Traveler petualang mungkin akan menyukai rental sepeda di hotel ini. Tetap terhubung dengan akses Internet nirkabel gratis, berkecepatan 250+ Mbps (cocok untuk 3–5 orang atau hingga 10 perangkat), dan tamu dapat menemukan fasilitas lainnya seperti taman dan fasilitas penatu.
Manfaat lainnya termasuk:
Kolam renang outdoor serta kursi berjemur dan bar kolam renang
Rental sepeda, antar-jemput bandara, dan check-out ekspres
Check-in ekspres, stasiun pengisian daya sepeda listrik, dan dinding tanaman hidup
Penitipan koper, brankas di resepsionis, dan ruang kerja bersama
Fitur kamar
Semua kamar tamu di Eterna Tulum memiliki kenyamanan seperti lantai berpemanas dan AC, selain fasilitas seperti WiFi gratis dan kedap suara.
Fasilitas ekstra termasuk:
Kamar mandi dengan sampo
Lemari dan ruang baju, Lantai berpemanas, dan Daur ulang
Ya, properti ini dilengkapi kolam renang outdoor.Akses kolam renang pukul 07.00–23.00.
Apakah Eterna Tulum ramah hewan peliharaan?
Tidak, hanya hewan pemandu yang diperkenankan masuk di properti.
Berapa biaya parkir di Eterna Tulum?
Eterna Tulum tidak menyediakan parkir.
Pukul berapa check-in di Eterna Tulum?
Check-in mulai pukul: 15.00; Batas waktu check-in pukul: kapan saja. Check-in lebih awal tersedia dengan biaya MXN 400 (tergantung ketersediaan).
Pukul berapa check-out di Eterna Tulum?
Check-out pada pukul tengah hari.Check-out lebih akhir tersedia dengan biaya (tergantung ketersediaan).
Apakah Eterna Tulum menyediakan antar-jemput bandara?
Ya, tersedia antar-jemput bandara yang beroperasi (tersedia atas permintaan).Dikenakan biaya MXN 3000 per kendaraan.
Di mana lokasi Eterna Tulum?
Terletak di La Veleta, hotel ini berjarak 2 km dari Rumah Sakit Tulum, Holistika Art Walk, dan Taman Dos Aguas. Cenote Cristal dan Pusat Gaya Hidup Hunab juga berjarak 5 km saja.
Dapatkah saya membatalkan reservasi di secara gratis dan menerima refund penuh?
Ya, properti ini menawarkan pembatalan gratis untuk harga kamar tertentu, karena fleksibilitas itu penting! Baca kebijakan pembatalan properti di situs web kami untuk detail selengkapnya tentang pengecualian atau persyaratannya.
Ulasan
Ulasan Eterna Tulum
8,2
Sangat Baik
Semua ulasan yang ditampilkan berasal dari pengalaman tamu yang nyata. Hanya traveler yang telah memesan penginapan dengan kami yang dapat mengirimkan ulasan. Kami memverifikasi ulasan sesuai dengan panduan kami dan memublikasikan semua ulasan, baik itu positif maupun negatif.Informasi selengkapnyaTerbuka di jendela baru
8,4
Kebersihan
7,8
Fasilitas
8,4
Staf & layanan
8,6
Kondisi & fasilitas properti
Penilaian 10 - Sangat Bagus. 31 dari 57 ulasan
10 - Sangat Bagus
31
Penilaian 8 - Bagus. 14 dari 57 ulasan
8 - Bagus
14
Penilaian 6 - Medioker. 2 dari 57 ulasan
6 - Medioker
2
Penilaian 4 - Buruk. 6 dari 57 ulasan
4 - Buruk
6
Penilaian 2 - Sangat Buruk. 4 dari 57 ulasan
2 - Sangat Buruk
4
Ulasan
Ulasan terverifikasi
10/10 Luar Biasa
Teresa
29 Jul 2026
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This place is amazing. Close to 7th street in la Veleta. The concierge is super friendly and responsive when you need something. We loved our stay and can’t wait to be back.
Menginap 9 malam pada bulan Juli 2026
Ulasan terverifikasi
10/10 Luar Biasa
Amadeu
5 Jun 2026
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Maravilhoso, apartamento super confortável e bem decorado.
Apenas a ducha de banho tem que olhar pois molha todo o banheiro.
A localizaçao é ao lado da avenida central mas a rua é escura.
Me hospedaria novamente.
Menginap 1 malam pada bulan Juni 2026
Ulasan terverifikasi
10/10 Luar Biasa
GUILLERMO
22 Jul 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent hotel, everything very good, I totally recommend it
Menginap 1 malam pada bulan Juli 2024
Ulasan terverifikasi
10/10 Luar Biasa
David
19 Jan 2026
Disukai: Kebersihan, fasilitas
Everything was all rightn
Menginap 1 malam pada bulan Januari 2026
Ulasan terverifikasi
8/10 Bagus
Shanisa Nicole
26 Apr 2026
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I had a wonderful stay. Check in was quick and easy, the room was clean, air conditioned, the kitchen had the basic essentials with a market in walking distance and the pool was nice too. The housekeeping staff were so friendly and did a great job. Only downside is that it says there is a bar/restaurant which there is not but there are lots of delivery options. There are also no televisions in the rooms for anyone who might be looking for that. So, maybe bring games or a laptop or find local entertainment nearby. Overall, it was a great stay and I would recommend.
Menginap 4 malam pada bulan April 2026
Ulasan terverifikasi
8/10 Bagus
Linda
2 Nov 2025
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Loved the quietness. The room was nice (no tv) the pool was small and it wasnt as close to the beach as I thought it was.
The staff was helpful and my stay was pleasant.
Menginap 4 malam pada bulan Oktober 2025
Ulasan terverifikasi
8/10 Bagus
Warsit
13 Feb 2026
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
All was good. Water pressure too low, sink and toilet gets clogged easily. Rest all great!
Muy agradable lugar, limpio y excelente atención. Lo recomiendo ampliamente para todo tipo de viajes.
Menginap 1 malam pada bulan September 2023
Ulasan terverifikasi
10/10 Luar Biasa
Miguel
1 Sep 2024
Disukai: Kebersihan
Great atmosphere. Comfy
Menginap 4 malam pada bulan Agustus 2024
Ulasan terverifikasi
10/10 Luar Biasa
Jean-pierre
22 Jun 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Merveilleux
Menginap 6 malam pada bulan Juni 2024
Ulasan terverifikasi
10/10 Luar Biasa
Emily
17 Feb 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Lovely hotel and very walkable to downtown Tulum and the main area of La Valeta. The receptionists are super kind and helpful with any needs or food recommendations. I really enjoyed my stay here and I highly recommend!!
Menginap 6 malam pada bulan Februari 2024
Ulasan terverifikasi
10/10 Luar Biasa
Salvador
14 Jan 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Hotel was great, clean, and spacious for what we needed. The pool in our room and rooftop pool were nice. The architecture and design of the hotel were visually appealing. The roads around the hotel are rough, but walking to the main avenue was easy.
Ulasan terverifikasi
8/10 Bagus
Shandon
27 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Area around the hotel still under construction, and a slightly annoying shower head other than that, it’s honestly excellent the staff are absolutely fantastic and the rooms are incredible
Menginap 4 malam pada bulan April 2024
Ulasan terverifikasi
2/10 Sangat Buruk
Luna
19 Feb 2026
Tidak Disukai: Kebersihan, fasilitas
Terrible experience. We couldn’t even enter the hotel. Nobody will open the locked door for you even it’s your first time being there. Btw, No street lights within 500 meters — bring a flashlight.
Menginap 2 malam pada bulan Februari 2026
Ulasan terverifikasi
2/10 Sangat Buruk
Emilio
5 Sep 2024
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Son simplemente los mejores si deseas arruinar tus vacaciones, 5 estrellas
Menginap 2 malam pada bulan September 2024
Ulasan terverifikasi
4/10 Buruk
Alexis
9 Mar 2026
Tidak Disukai: Staf & layanan
This hotel falsely advertised on the Expedia website. As far as their amenities, the hotel does not have a restaurant or breakfast included in your stay. Nor does it have a swim up bar or lounge. They have one permanent person that works the front desk and he only works from 8am-4pm. We wanted to go out at night & it started raining. We weren’t able to order a taxi with the concierge because no one is there after 4pm. They say that you reach them by what’s app, but no one will respond after 4pm. The water constantly kept getting shut off. They don’t use face cloths or wash cloths. You only get one dry towel.
Menginap 4 malam pada bulan Maret 2026
Ulasan terverifikasi
10/10 Luar Biasa
barron
11 Jul 2023
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
My stay here was outstanding. The rooms are great and the staff is very attentive and nice. I showed up too early for me reservation and they went out the way to get me in my room at that time and not have to wait. I was also setup with other necessities like transportation and car rentals without asking. They sent me everything I needed via WhatsApp and I was off.
Thank You again Eterna Tulum. I will definitely use your services in the future.
Ulasan terverifikasi
4/10 Buruk
Virginia Araceli
29 Nov 2023
Disukai: Fasilitas
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
El camino para llegar a la propiedad muy malo calles con muy poca luz y el camino súper muy malo
Menginap 3 malam pada bulan November 2023
Ulasan terverifikasi
4/10 Buruk
Brittany
21 Nov 2024
Disukai: Kondisi & fasilitas properti
Tidak Disukai: Kebersihan
Es muy bonito y muy tranquilo, pero dieron toallas sucias y mejor las usé para el piso del baño donde se salía mucho el agua de la regadera. Igual con las sábanas de la cama, no las cambiaban y tenían manchas como d comida. La página dice qué tiene muchas cosas pero no es así.
Menginap 6 malam pada bulan November 2024
Ulasan terverifikasi
8/10 Bagus
Luis
20 Feb 2023
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Pros: super clean, new. Very friendly staff. Martha was incredible and so accommodating. She had the best tips for how to get around and which beach clubs offered the best deals. Also there are a couple of good coffee shops and restaurants within walking distance plus the Jungle Gym if you want to get a good workout while on vacation.
Cons: it's a little far from the beach. You either have to pay a pricey taxi or ride a bike. (It took me 45 minutes to get to the the zona hotelera, and I consider myself in fairly good shape.)
Menginap 4 malam pada bulan Februari 2023
Ulasan terverifikasi
8/10 Bagus
Michaele
10 Mar 2025
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The hotel itself is amazing the layout to the views only inconveniences were that there’s no place for your belongings no place to hang anything and no mirrors or chef/restaurant onsite this should be changed from Expedia’s website because finding out in person there’s no restaurant or chef puts a damper on anyone’s trip and pockets. The water pressure was also very low and our private pool was never cleaned other than that the hotel was aesthetically pleasing just not up to par in certain areas but I would stay again knowing what I know now the peace and tranquility I absorbed while there made up for the inconveniences. I would recommend others to stay here also it felt like Morocco in Mexico.
Menginap 5 malam pada bulan Februari 2025
Ulasan terverifikasi
8/10 Bagus
Sibylle
9 Nov 2023
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Cute place in Tulum
Really cute place, great location and value for your money. Two things though - when it rained the water came in through our door. They came and cleaned it up, but hopefully that is remedied in the future. Second thing - one of the front desk staff was not detailed oriented and gave my refund for the security deposit to the wrong card. I caught it, but just look out for potential mistakes like that.
Nous avons séjourné 3 nuits dans cet hôtel! L'hôtel est neuf, moderne et très propre , le personnel très aimable! La chambre est spacieuse, confortable et bien équipée.Attention pour certains, il n'y a pas de télévision ! Le petit déjeuner proposé du mardi au dimanche est très bon, choix de formule préparée au fur et à mesure, donc frais !!Attention pas de service de petit déjeuner le lundi !! Un peu embêtant ! Le petit déjeuner est servi sur la terrasse !
L'hôtel ne se trouve pas dans la zone hôtelière de Tulum, donc pas d'accès aux plages. L'accès à l'hôtel se fait par un chemin un peu accidenté ! Le seul mauvais point c'est la décharge juste à côté, mais qui fort heureusement n'émet pas d'odeur, ni de bruit !
Nous avons apprécié notre séjour dans cet hôtel !
Menginap 3 malam pada bulan Agustus 2023
Ulasan terverifikasi
4/10 Buruk
Elysse
16 Feb 2026
Tidak Disukai: Fasilitas
2.5 - The hotel room looked pretty at first glance and we loved the aesthetic. It’s located very nicely to the downtown area which was nice. However, the little things stacked up and contributed to our low rating. We paid for a nicer room with a small pool on the rooftop, but didn’t even get to use it because they clearly don’t clean them, so it was a waste of money. The cushion covers on the rooftop were also ripped which made a seemingly luxurious experience become a waste of money. We would’ve rented a regular room. No small towels were provided, and even when we asked for some we just got more regular towels (maybe they don’t have them.) The water went off on Thursday and we didn’t receive a response about it until Sunday (thankfully it came back on before then). It’s hard to find someone at the front desk if it’s past 2pm if you need something. I will say housekeeping was there daily which was nice. Oh also, there is no shower curtain so the way the room is set up, everyone will see you showering lol. Overall the room looked nice from afar but the little details ruined it for us. Apart from location, I wouldn’t recommend staying here unfortunately.
Menginap 5 malam pada bulan Februari 2026
Ulasan terverifikasi
10/10 Luar Biasa
Sheryl Anne
11 Agu 2022
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Upon arrival I was greeted by Marta, who was very sweet and kind. She also helped me with my luggage up to the 3rd floor!
Eterna Tulum was definitely a hidden gem~ Just beautiful! I stayed in the suite with roof top lounge pool! It was perfect and then some! The breakfast was around the corner which was delicious; cute small spot! The entire staff~( I didn’t get their :( names) was amazing during my 6 day solo adventure stay and very helpful with suggestions and recommendations!
They also had bikes to rent; which I highly recommend… as it makes getting around a bit easier if you’re not renting a car or wanting to save $$$ on taxi rides for longer distances. Because of the location, it gets pretty dark~ Very little street lights… so make sure you have a flashlight or a bike light with you, I just used my phone’s flashlight.
If you’re looking for a place to stay that not too far from the main street of Tulum..but close enough to walk or bike to~ this is the one!
Thank you again, Marta and staff at Eterna Tulum for the amazing and wonderful hospitality! I will definitely come back to stay!