Hotel Butik di Xcaret

"This 9 bedroom tropical boutique hotel, nestled between its natural beauty of jungle and exotic animals does not fall short of luxury and comfort. Bedrooms exceed in ammenities, comfortable beds, pillows, snacks, mini bar. Onsite kitchen, offering limited but tasteful options. The staff is great, always willing to keep you entertained with conversation and very helpful. It is an adorable property, we enjoyed the spider monkeys and iguanas plus more animals we’d never seen. Landscaping is in its...

"The facility and staff are incredible. Many thanks to Julio, Ruben, Luis Pat, Jenny, Martin, Bernarbe (and so many more) for taking care of us for a week!"

"This is a five star resort in every sense of the word. Will return at the earliest possible opportunity. Staff is excellent and receptive to any request. Food is wonderful, with variety of cuisines - staff flexible to dietary requests. A++++"

"Wellness trip it was unforgettable."

"Be aware, when you book and pay booking, there’s no mention of a $250 security deposit. You get that notice days before check in. You’re told it will be returned after 48hrs (2 days). I checked out Sunday morning after only staying on the property 12 hours, AND DEPOSIT HAS STILL NOT BEEN RETURNED. The place is good, location is great, communication is lackluster, and the elevators weren’t working during our stay either. Luggage was dragged up the stairs."

"Horrible stay and desk staff is not accommodating at all. Not clean and only nice staff was the one taking us in the little carts."

"This is a boutique hotel right on the water with beautiful patios and rooms! We had the penthouse on the water and could see Cozumel lit up at night. The property was so clean and very well maintained. The rooms are very spacious and have kitchenettes with everything you need to cook. The staff is so attentive and humble and very kind. They met our every need and request quickly and with no problems at all. The location is perfect, and transportation was easy to access. There was a lot of...

"La habitación para ser una junior suit estaba un poco descuidada, si la mantenían muy limpia, todos los días cambiaban las toallas y tal, pero la ducha no tenía mucha agua, mucho ruido por una construcción al lado de la propiedad que en muchas ocasiones estremecía la habitación. El hecho de tener el rooftop encima no es para nada bueno tampoco. Hacen en múltiples ocasiones eventos y la música es demasiado molesta. Si pretendes irte de fiesta y regresar a descansar no es un buen lugar para...