Hotel murah di Xcaret

"The grounds were amazing and we loved the animals that roamed everywhere. Very fun! Our room was clean and well maintained. We even had a minor issue with our ac and it was handled promptly with no issues after. Being able to snorkle everywhere on the property was great! We enjoyed the proximity to Xplor and Xcaret! "

"Staff Mr. Fernando is a super nice guy. Because of him, my whole trip was incredibly enjoyable"

"Amazing hotel! Family friendly in all aspects. "

"excellent food"

"Best place ever "

"Amazing! Great food! Great staff (so helpful, and always available), absolutely gorgeous beach! Best place ever!"

"Very friendly staff and food is pretty good. The pools are a bit chilly."

"Sent to different hotel with no notice! The place we stayed at was worth every bit of the trip. They closed our location for renovations and hotels.com didn't tell us. Our friend who picked us up at airport found out. But, The Colonial Suites was everything we wanted and close to everything!"

"The only complaint I have about the facility was the beds. Sat on concrete pads and were worn out making it feel like you were sleeping on the concrete. Did not have a good nights sleep our entire stay because I was constantly waking up from my body being sore from sleeping on a concrete pad."

"Todo muy bien, podría mejorar el servicio en la playa a qué sea más proactivo"

"Es un gran hotel para desconectarse, tienes todo para disfrutar en hotel, su playa, el mar e instalaciones. "

"Las instalaciones,trato de el personal,amenidades y servicios son ecxelentes, En contra parte la calidad,sabor,cantidad y experiencia de los alimentos esta muy por debajo de lo que esperaba y con relacion a los precios de los alimentos son execivamente caros... Tener la capacidad economica y el poder de compra por parte del cliente no implica que se deba de cobrar fuera de proporcion y menos aun cuando la relacion costo beneficio esta mal proporcionada. En conclucion,la experiencia fue buena...

"What a beautiful property! And the staff was friendly and very helpful. Would definitely book again."

"Staff: Most staff were rude, inexperienced, not trained in customer service or just completely incompetent. Cleanliness: Sheets were disgusting, ghost ants all over the bathroom and the smell of mold was terrible. Had to change rooms to find one that I could actually breath in. Food: gross! Communication on property: non-existent or conflicting. This is more of a budget hotel than a resort. "

"Rien a dire, tout est très bien "

"Communication was not good, we did not know how to access the water park and when we tried to access it we learned it had to be booked the day before. We were not able to use the water park due to that. We struggled with the restaurant options, not enough kid options. Jade restaurant was the best of our experience. They went out of their way to give good service and was very accommodating. Overall, the place was beautiful and clean. "

"Didnt have the breakfast because we slept so good!"

"Small hotel with friendly staffs "

"Spotless and perfect location "