Hoan Kiem Hotel Guide - 4 Stars Hotels in Hoan Kiem, Hanoi

"This is a nice hotel in an excellent location for visiting the Old Quarter in Hà Nội. The staff are very nice and extremely helpful. They let me leave an extra piece of luggage there while we went on a four day trip to SaPa. It was at no charge other than my voluntary tip. The breakfast is good with a Vietnamese noodle option and eggs cooked to order, as well as buffet items. The one thing about this hotel is that it is in a noisy area across from a hospital. During the day an ambulance will come in once in a while and it is noisy. Fortunately at 10:00pm they must have a “no siren” policy because I never heard them after that."

"Good comfortable room in a great location "

"We loved our stay. Staff was excellent and very friendly. They set up transportation and excursions for us almost daily. We were never disappointed. Thank you for the great stay."

"This hotel is in an excellent location. The atmosphere is quite colourful. The rooms are not very big but comfortable a enough. Great value for money. Fairly clean although a bit of noise from next door due to renovations. Above all, the best thing this hotel has is the Staff. 20/10 in customer service. That alone is enough reason to stay here again in the future. Every single staff member were fantastic and there service is hard to beat!"

"Everything about our stay was spectacular. The rooms were clean and well cared for. The spa service was amazing, the food luxurious, and the customer service incredible. A special thank you to Gracie and Daria for going the extra mile to make our trip enjoyable and memorable. Not only were they so kind, accommodating, and enthusiastic, they recommended great local spots to check out and scheduled our nail appointments. Thank you so much, we'll definitely be back!"

"The room was clean and comfortable. The staff helped us with everything we needed including travel and tours, and helping get us medicine for upset digestion. The spa was wonderful and so was the rooftop bar"