Search Hotels Near All Saints Church, Marlow

"First overnight trip with our newborn baby (3 months old) to celebrate Mother’s day. Lovely, welcoming, greeting and checked into a fabulous room. However, a few hours into the evening we noticed an electrical beeping noise just outside our room which we knew would keep us (and the baby) up overnight. Front of house staff came to investigate and identified the noise in a small attic space just outside our room and said they would work to fix the problem. In the meantime we went to the Resident’s Lounge for a relaxed dinner. Having ordered our food, I received a call to say the problem could not be repaired but that we would be moved into a new room. I left the restaurant to pack up our stuff so that the staff could move our bags. The food arrived in my absence so my wife asked if it could be delayed until I returned but incredibly rude Resident’s Lounge staff scorned that they had waited as long as they could, sending my wife into tears. Extremely disappointing sequence of events. We raised this with Catherine, the duty manager, who thankfully could not have been more helpful. She took the time to listen, apologise and took the cost of the meal off our bill. She has since e-mailed me to apologise once more and to tell us that she would personally take care of us on any future visit to Cliveden. I am grateful to Catherine but, given the price point, the overall experience was not fitting of such a hotel."

"It seams the maintenance in the rooms is being overlooked. Lights not working. Problems in the heating. Problems in the shower faucet. Breakfast is good and the staff is very polite."

"Standard room a bit basic but it was clean and staff were friendly and helpful."

"Rooms nice decor and clean. Location very good. However limited parking options in the Town and close by."

"Lovely grounds and excellent staff. The deluxe room was nice. It was tired, it would benfit from a fixutres and fitting refresh. We were comfortable and I wouldn't let this stop me booking again. The jacuzzi was not operational on both day and this was disappointing. I feel something could have been done to compensate for this. The pool was also a touch cold for me. I booked 2 treatments. I was initially over charged for these but this was rectified when I made it known. Cocktails were fantastic although expensive, especially with service charges added on!"

"I’ve stayed here many times before and was sadly disappointed this time. On arrival the receptionist was offhand verging on rude. There was a kettle in my room but no base with a plug. No shower gel in the bathroom and no hot water this morning. My room was near a generator (I realise this is just bad luck of course) so I got very little sleep. Overall the experience was very below par I’m afraid…."

"For the price, it was a good solution to needing a base for a work meeting. Rooms very small and outdated but clean. Plenty of parking and decent breakfast included. "

"Fabulous room ... Really could not fault it. Best ever for the price we paid . "

"Lovely hotel. Really good value and perfect location. Staff really friendly. Very clean and lovely breakfast too."