Hotel Iberostar di Cancun Selatan

"I have visited other Iberostar hotels in different countries, but I have never had such a bad experience as the one we had here. The staff at this hotel are not friendly at all, and the way they treat guests is terrible, at least based on my family's experience and mine. We had three rooms booked. It was my birthday, and when we arrived at the restaurants at 8:30 p.m., we were told they were already closed because of the lines. The young woman at the entrance had the worst attitude and treated...

"Access to bar that is about 30 feet away from my swim out room was NOT GRANTED. I had two rooms and we all had to get out of the pool and walk across the ENTIRE pool area in order to get anything to drink. This was VERY UNACCEPTABLE."

"Most amazing all inclusive resort. Every night there were different shows to keep us entertained. Everyday they had games for entertainment and you could either join or sit back and have a nice drink while swimming. The ocean was also amazing and a very quick walk and very warm. Everyday you could have your room cleaned just by pressing a button on your wall that sent the cleaners to your room. Room service also has great options and they are very quick. There were multiple different restaurants...

"Best husband/wife vacation we have ever had. Don't expect too much of a party atmosphere, but if relaxation is what you need this is the place."

"We had a wonderful time at this resort. The employees are wonderful and the resort is beautiful!"

"All good"

"Views in the front line"

"The hotel is well integrated into nature, creating a unique atmosphere. Enjoy your stay.There are large, submerged rocks at the beach that are not visible; they are present even in areas where children might be, yet there is no warning about them. They can cause serious injury."