Search Hotels Near Coco Beach, Playa del Carmen

"Everything was perfect the staff was wonderful and the food was great. "

"I love this hotel."

"I was very impressed and had a wonderful time during my stay. Everyone was very professional, polite and helpful. Great service and cleanliness!"

"Prior to our trip the communication was appreciated. Daniel, our concierge, was so easy to work with. I began receiving texts from the moment we landed. That same communication continued all week long. He made sure to check in throughout the day. Even on his day off he asked if he could do anything for us. Enrique was our setver when dining. He knew our namesand greeted us always with a smile. On our last day he arranged beautiful table for us. He treated us as family. Make sure to meet him and ask for him by name. The room and property were amazing. Staff takes care of your every need. This is the place to stay in Playa del Car"

"Great Hotel, of I could more stars I would. Right off the strip, but out of the noise and chaos. The rooftop view is spectacular, nothing in front. of you except protected parklands and ocean. Our fridge happened to go down and they were prompt to replace it with a brand new refrigerator. Hotel staff were very accommodating. "

"Very clean and beautiful amenities. Food was amazing, all the restaurants and the buffet were very tasty and loved to find authentic Mexican flavours. Pools were very well cared for, a little on the cooler side but very enjoyable. The aqua park was good just wished they had more for the bigger kids like a bigger slide. My 3 kids loved the ice cream parlour and my husband and I loved the nespresso bakery, what a treat having good quality coffee 24/7. Kids also loved the kids club, though I did wish they had a little more sports. The entertainment was also great for families. My only suggestions would be to improve the bedding as the sheets were not very comfortable and neither were the pillows. The rooms were well appointed and we enjoyed the jacuzzi. Another thing we missed was lively music by the pool. It would’ve been great to have more Latin music and dance. We had great service throughout and specially appreciated the pool side and entertainment staff. Omar and Venecia were also very attentive. Most of the staff were very warm but we found some to be a little cold and very focused on the tip. Overall wonderful experience and we already can’t wait to be back. "

"Food was great! Good entertainment "

"safe clean and friendly staff"

"Great for price, firm bed"