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"We liked the resort. We liked that we didn’t have to make reservations for the restaurants, which was helpful. One thing that the building we stayed in didn’t have was an elevator. That was hard for us especially when we travel with a child in a stroller. We weren’t aware of it until we got to the room. The hotel uses good cleaning supplies which I haven’t seen in other resorts that I’ve been to."

"It was great!!! Beds are hard but can't get everything lol"

"Esta es la cuarta vez que me hospedo en este oleo Cancún resort, me encanta el ambiente estás a un paso de la playa el staff son muy amables y atentos especialmente Emiliano y Felipe, me siento como en familia . El precio es muy accesible. Muchas gracias !! Pronto estaremos de regreso"

"Great central location to historical sights and friendly service by the staff. "

"Pool was amazing Staff friendly Room clean only thing was No elevators in Villa 5"

"Excellent place to be"

"Property needs an upgrade in maintenance. Ice machine doesn’t work room card always seems to not work cause it’s very sensitive magnets or the door lock is not working. Had to constantly go to the front desk to get a new card every single time I had to go back to my room room walls are very thin. You could hear your neighbor very clearly. AC in the elevators doesn’t work and it looks like they’re never going to work. Wi-Fi did not allow me to add a secondary device. They do a poor job promoting their own shows. I had no idea that they had shows at night, but they do promote all the other clubs and bars like Coco bongo. The amenities are nice. The staff is nice. The AC to your room doesn’t go lower than 22°C so your room is relatively warm. As a comfortability, I would say this is not the place but if you’re willing to go to a place that doesn’t have too much comfort or you won’t be having to deal with constant maintenance of getting into your room I would recommend this place, especially because of the pool the bars Jacuzzi breakfast the lunch it’s a good spot if you’re just if you’re expectation that is very low."

"Do not trust the hotel transfer. I was left to find a cab last minute because the free shuttle provided by Riu did not arrive."

"So much fun "