Cari Hotel di Puerto Rico

"The staff at the resort were very helpful especially Lenny who helped us throughout our stay. The restaurant staff were awesome. Kudos to Hector, Wesley, Manuel and Glen who provided excellent service and the food was tasty and presented well."

"Good over"

"Staff members were very helpful and polite"

"I am submitting a formal complaint regarding my recent vacation package purchased through Expedia. The package was advertised and sold to me as an all-inclusive stay in Puerto Rico. However, after arriving at the resort, I discovered that it was not an all-inclusive property. As a result, I had to pay out of pocket for all food and beverages for my family of four, despite having already paid Expedia for what was represented as an all-inclusive vacation. In addition to the false advertising, the...

"The resort was decent but the food was expensive, with no option to at least include breakfast in your stay. The pools aren’t the largest I’ve ever seen. So, if you don’t go early; you’re pretty much relegated to the Kiddie Pool area and, if you don’t have a kid; you’ll hate it because that side is packed as well. The “beach” section was very small, with all day sea moss removal. It was a decent stay and I would recommend this location but will warn them about the astronomical cost for food,...

"Great place! Didn’t stay super long, just one night, but they took very good care of us!"

"The gotel was in a cental area of Old San Juan. It was close to the historic cistes, stores and restaurants, etc."

"Views were amazing. Amenities were very nice overall. However, the beds were horrible. Way too low to the ground. Mattresses need to be completely changed as i got up with back pains every morning."

"This hotel is run down with many maintenance issues. From elevators that don’t work, lights in the room they no longer have parts for, a shower that just leaks all over the floor and maintenance does nothing when you call them. We communicated with the hotel multiple times about our issues and all they did was fix the clogged sink. Very run down, not up to the Hilton brand standards. Mgt never even bothered to contact us."

"Clean, comfortable bed and nice area"

"Had a lovely time! Very accommodating space and amazing views. Don’t miss out on the complimentary sorbet!"

"Food is overpriced and so is resort fee"

"Everything was perfect"

"Everything was excellent"