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"Wonderful stay. Staff are excellent"

"We really enjoyed our stay! The staff was very accommodating, the room was clean, and a good size. The pool and outdoor area was beautiful and we loved being able to walk right across to the beach, down to coffee shops, restaurants, and shopping. We also liked that it was close to main attractions around the city."

"Very friendly staff especially Ms Cindy, she is very pleasant. A delight to have her around."

"Great location "

"Room was great. Hotel staff friendly, courteous, knowledgeable. Fantastic pool and breakfast buffet. A million things to do just outside the hotel. "

"Wonderful hotel, I was really looked after whilst staying there. They went above and beyond to look after me. Front door always opened for me, fresh red carnation in room everyday, room cleaned everyday. Breakfast was great, loved the chicken soup. I had the room on the 2nd floor, very quiet. Bed, sheets, pillows everything was great for a relaxing nights rest. I stayed here for 5 nights and will stay again if in Hanoi. Location is outstanding - watching distance to all attractions and great restaurants walking distance way. "

"The location was great, the hotel was clean, and the staff was amazing. We needed to change hotels because the Splendid Premium was full on our last night. Our new hotel was close but walking with our suitcases wasn’t an option. Lily and her colleagues arranged to take us by motorbike to the new hotel and then they delivered our suitcases- above and beyond level of service! I definitely recommend this hotel if you are going to Hanoi!"

"Excellent"

"awesome location! beach is across the street! great breakfast and courteous staff! A+++ service!"