Search Spa Hotels in Francisco Uh May

"We only saw turtles when we went out of the resort and paid for the guides. The food from the buffet and room service gave us a tummy ache everyday unfortunately. The drinks were okay, there was not a lot to do to be honest. We had a decent time though and the staff was always there to help."

"Best resort I have been to in Mexico or anywhere else. The food and staff were great and amazing property."

"From the moment you walk to this beautiful hotel you disconnected with life it is so amazing. I fell in love with it. I went with mix reviews in my mind, but honestly, it’s exactly what I expected so beautiful you disconnect from nature I would recommend to bring bug repellent flashlights, because since it is an eco hotel. There’s not many lights. It is very hot and sticky so bring mini fans as well in the hotel rooms. There is air-conditioning one right at the top from your bed so you will get air when you sleep and there is also a split air conditioning. It is so amazing. I fell in love with it. The staff’s are super nice. I would definitely go again. It is a 10 out of 10. If you don’t do your research correctly and don’t come prepared, you will probably not like it but if you come prepared the correct way, it is amazing. Highly recommend. "

"STAFF WAS GREAT!!!"

"We had a wonderful stay at the hotel. The food was really great, and everything was amazing. The only small issue I had was a bit of a musty smell in the room, but they resolved it really quickly by providing a dehumidifier."

"The resort was great for families. However we have been to better hotels in Mexico and did not pay as much as the Bahía Príncipe explore Tulum. Take US dollars, they will never give you change for pesos. À la carte bookings was an absolute nightmare. For the week my group of 9 got 1 restaurant booked. Considering each room is allowed 2 à la cartes and we all together had 1 is a joke. For the amount of money we spent on this vacation we expected a bit more. Our tv in the hotel didn't work for a majority of our stay which was not ideal when you have a toddler. The buffet food was good no complaints there. Overall the resort was great for families but there were some things that were off putting"

"Loved the staff only thing is it was far away from places "

"Absolutely beautiful hotel. Every design detail was well thought out - rustic but elegant. The entire staff were so pleasant and helpful. The beach was gorgeous with plenty of comfortable options to sit or lay down on. The view was wonderful. Swimming in the ocean was tough due to the amount of sargassum but the two pools were very clean and had stunning views. Though the weather was warm (last week of April) there was a breeze every single day which made it very comfortable - a very nice surprise. My favorite thing was how you felt you were staying in the jungle with beautiful lanterns lighting your way. Exceptional stay!"

"Great hotel"