Hotel dekat Biblioteka Hekab Be

"Hola , estuvimos 4 días y súper recomendado , desde que llegas una excelente recepción te hacen sentir como en casa, no se diga todo el personal , l@s animadores , los meseros , los de limpieza , todo de 10 , esperamos regresar pronto, gracias "

"Location is amazing. So nice to be a few steps from Jungle Cafe! Pool and beach have great set ups. Staff was friendly and room was clean. Kitchen had cooking necessities. Only complaints (and hate to complain about paradise, but if this means a lot to you) was that sick sick? What’s going on? Yeah does anyone at home now? OK you can either use your phone or my phone to call her yeah, that’s fine. Let me just take your."

"Amazing location, great staff, very clean."

"Unexpectedly, clean and hospitality is amazing"

"Great, clean unit with a fully equipped kitchen and the AC worked flawlessly. Only issue is the pool is a bit of a walk away at a restaurant a few buildings over. The sargassum situation was much earlier and much worse than usual. There was no way to swim from the hotels beach and they stated they couldn't clear the beach due to it being a turtle nesting area. "

"Rooms are clean, WiFi worked great, smart tv, pool, beachfront was beautiful. Tony who runs the place is a great, kind, and helpful person. "

"This place was sublime - beautiful garden and natural pool, roomy huts with screened porches, lovely helpful owner, just a few kilometers from Akumel beach and 30 km from Tulum ruins in a quiet, out of the way location. I’m sorry I was only staying one night. "

"Excelente propiedad muy cómodo excelente para desconectar y descansar amenidades en el baño muy basicas"

"The resort was beautiful! The food was great! The staff was extremely nice and helpful . Our butters , Miguel and Francisco, made the stay feel like home! The made the stay peaceful and very helpful!"

"Always easy to point out the negatives, but they are limited. Often out of pool towels, the ultra all inclusive has some odd exclusions. Just charge a bit more and include everything. Could use pool or beach attendants to avoid people reserving chairs. Cheapens the experience. Invest in big ice cubes for evening cocktails That said, the staff are great. Resort is beautiful. Great location. Food and drink are great. A mix of fun and high end cocktails. Cater very well to allergies. ...

"We loved the family selection area. Food was really good and lots of activities each day! Great and we are coming again this year! Thank you!"

"The rooms were good and the food was excellent. The heavy pressure sales for membership however took a good 3-4 hours of our day. "

"INCREÍBLE, de mis mejores experiencias en Tulum, tiene todo lo que se necesita para descansar, además la atención de Jesus el anfitrión fue excelente, siempre muy servicial, RECOMENDADISIMO, sin duda volveré pronto "

"Mi experiencia fue absolutamente perfecta. Desde el primer momento todo superó mis expectativas. El lugar es hermoso, muy bien cuidado y con una atención a los detalles que realmente marca la diferencia. El servicio fue excepcional. Todo el equipo fue increíblemente amable, atento y siempre dispuesto a ayudar con una sonrisa. Me hicieron sentir muy bienvenido durante toda mi estancia. La habitación estaba impecable, muy limpia, cómoda y con todo funcionando perfectamente. El ambiente es...

"The staff was extremely helpful friendly and accommodating."

"Our stay was excellent! We opted for a Family Select swim out room and it was totally worth the upgrades. Our son woke up every morning and swam first thing while we ordered room service for breakfast. The beach was not crowded at all and the staff was so accommodating and welcoming. The facility was super clean and I felt like a royalty! It was our beat vacation by far. "

"Fantastic stay. Amazing attention to detail. Food was fantastic. Staff genuinely cared. Loved it"

"We’ve stayed at many Hilton Hotels & Resorts properties, so we had high expectations—especially after visiting another resort in Cancun (not a Hilton) a few months prior. Unfortunately, this resort fell short in several areas. The food was underwhelming, and while the staff were kind, they seemed consistently overworked and understaffed—especially at restaurants and for the shuttles. We stayed at Casa 5, which is farther from the lobby, and shuttle wait times were often 10+ minutes. Our last...