Hotel dekat John James Audubon Center at Mill Grove

"The lady who helped check us in was so helpful, patient and extremely welcoming! I believe her name was Belinda. She had superior customer service!!"

"Location"

"Place is clean"

"This is an exceptional place to stay. The reason it’s a 4 star not a 5 is because there were A LOT of kids for lacrosse and they screamed in the pool and took over the entire pool and lobby. They ran down the hallways and I feel the staff - who was really phenomenal- should have told the parents (who had no manners) to behave with consideration for all the guests who were staying. The staff did not and the guests including us could not use the pool or sleep until 10:00pm when the pool was...

"Wonderful experience.. great staff, great food, great room… thanks"

"Beautiful hotel. Highly recommend staying here if you are in the area."

"Excellent staff, the only thing was not enough pool towels left by the pool"

"From 7/4-7/6 the pool WAS not available. And that’s because they allowed locals to have their 4th of July family cookouts there from 1pm til they closed the pools at 10pm. I mean so many people that you couldn’t even enjoy the pool because of all the kids & family members that was invited. When us guest paying close to $200 a night & not able to take a dip comfortably because so many people who weren’t even paid guest on the property. I was able to spend less than an hour on the 5th around 1pm...

"I had a pleasant time with my wife there. Good food, beautiful space and very helpful staff. I’m coming back for sure."

"The room was clean with plenty of parking. Breakfast was pretty good. Elevators were a little dirty. Front desk was helpful but there was a storm during our stay. The pool wasnt open on time the next day. We didnt know this and went and asked how to access the pool, dressed in suits with towels. He told us and after we went outside we saw it was closed. We came back in and said 'oh. Its closed temporarily because of the storm.' That part is fine but it was a little irksome that he didnt say...

"This was our first time staying at this location. The hotel staff were very friendly and helpful. The lobby area smelled wonderful however there was an awful sour stench in the elevator area of the 2nd floor in which we stayed. The room (204) was nice and roomy and the additional room of the handicap amenity was a bonus, although we didn't require nor request a handicap room. The cleanliness of the room was slightly lacking. The carpet needs to be shampooed as there are visible stains. The...

"The room was very clean, towels were really plush, bed and pillows were plush and comfortable. Hotel was quiet at night and location was fabulous and very safe in a very upscale neighborhood. The only quirky thing was the bathroom door in the room was a sliding barn door made out of frosted glass with no lock, so the bathroom was not private if you are staying with your children, etc."

"Have stayed here many many times."

"Very clean room, delicious breakfast, friendly staff, and super nice hot tub."

"so check in was a mess as they would not let my wife check in without me as her name was not also on the reservation. i understand there are security issues but I assured the front desk she was my wife and i was authorizing her to get a key. I was asked to call central reservations but they were useless and could not help me as the reservation was made through expedia. I was able to get expedia to add the name and the hotel eventually let her in. but should not have been so difficult for my wife...

"Our overall experience was positive. We believe that offering more than two complimentary bottles of water to guests staying beyond two days would further enhance their experience. While the unavailability of the pool was a minor disappointment, the tranquility of the environment and the prime location were highly appreciated."

"Friendly Staff, Lizette was a standout for customer service!"

"Staff were very helpful and let us check in early"

"Todo muy bien satisfechas en todo, mi hija hasta le dio una nota a la recepción"

"All we're wonderful "