"We stayed for 5 days. Here are the positives:
1. Staff are great, especially Julia, Michael, Tito, and Monesha. They are very helpful and kind;
2. The pizzas were really good!!!
3. One of the highlights is that they have daily happy hours in the bar;
4. They have water refill stations, coffee and tea in the room are nice;
5. They have sunscreen by the pool;
6. Plenty of parking and the location is good.
Here are some improvement suggestions:
1. We need more than 1 towel per person;
2. The bathroom needs hooks to hang the towels and clothes;
3. Provide aftersun in the bathroom;
4. My kid was excited about the movie night, but that was cancelled;
5. The music was too loud at night, it was at almost 11pm and the music was still on;
6. There was a sitting area next to the pool, but for the days that we were there, not a single person set foot in that area. It would be nice if that area were turned into a hot tub or a shaded sitting area.
7. The room was a little humid (bedding was kinda moist), even with the AC on. Adding a dehumidifier to the room is needed.
8. The hotel is a short 5 mins walk to the beach (they have staff drop off and pick up), However, the chairs at the beach were really sad, there are no kayaks or paddle boats available like the other hotels, you need to bring your own drinks and everything to the beach, which to us is a bit unusual."
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