4/10 Buruk
Carlos
Bepergian bersama keluarga
16 Okt 2025
Tidak Disukai: Staf & layanan
When I arrived the gentlemen at the front desk was rude. I knew check in was at 2 but he called me up just to tell me again check in was at 2. Didnt even check if rooms were ready or try to help me in any way. Finally a gentlemen with name tag that said Epongue called me up to try to get me in my room early. Total opposite from the other gentleman. That was just the check in but overall room service lacked! They didnt really clean, they just made the beds. Floor was untouched and they took our towels and never brought new ones! I had to go downstairs to get new ones but I was denied towels. I was told to come back in the morning to get them. Again, staff was rude when I requested towels and rolled their eyes at me. Not to mention coffee machine in the lobby was off in the morning, so no coffee for people staying I guess you has to pay for the breakfast which I wasn’t going to after all the other experiences there.
Carlos
Menginap 3 malam pada bulan Oktober 2025