2/10 Sangat Buruk
Tammy
24 Jun 2025
Tidak Disukai: Kebersihan, fasilitas
We could not even check in but the hotel still charged us for the stay. Due to our delayed arrival in Paris, I booked this hotel online at 11:30pm on the same day to spend the night. Our family paid for the Uber ride to the hotel, only to find out the property receptionist wasn’t there to let us in. We could not even check in or get into the hotel. I called the after-hours phone number. Someone picked up and told us that the property manager could not be reached. After two hours waiting for Expedia to speak with the hotel management, we were told that we could not check-in after 10pm. The listing on Expedia let us book without any issues. My husband, I and our two young children, ended up having to walk around Paris at 1am to find other hotels to spend the night. This was an apartment, not a hotel. The ‘hotel’ name was misleading.
Tammy
Menginap 1 malam pada bulan Juni 2025