Search Hotels Near Plaza Las Americas, Playa del Carmen

"The room was very spacious and very clean. The staff was incredibly kind and respectful. The only thing that bothered us was the early closure of all bars, especially since it was adults only."

"Enjoyable. Great costumer service. We received great service from each employee. We are definitely going back soon. "

"The bed was huge & the air conditioning was good. However, I realised my sheets hadn't been changed from the previous people! There was hair, pubes, & crumbs in the sheets, & the pillows smelled like a man and a woman's different perfumes. I was too tired at night to complain, so I just slept in the sheets anyway. I tried to have a daytime nap but there was some kind of construction work in the building during the day, very loud jackhammering. I also wasn't aware there was a pool or kitchenette or anything until a few weeks after I was there. The staff could have been more descriptive when checking in or talking about amenities"