Search All-Inclusive Hotels in Puerto Aventuras

"The room was very clean, staff is very very nice and friendly, always willing to help. Air conditioning in our room was working perfectly, didn’t use the pool but seemed super clean."

"Excellent place to stay with family "

"Excellent stay, no complaints."

"We had such a great stay at this hotel! From the moment we arrived, everything felt welcoming and well taken care of. The food was really good—plenty of options and everything we tried was fresh and flavorful. One of the highlights for us was the kids’ area—it was amazing! The kids had so much fun and didn’t want to leave. It made the whole experience even more enjoyable for our family. Overall, we truly loved our stay and would definitely come back. Highly recommend for families looking for a fun and relaxing getaway"

"This hotel is not as bad as some people reviews it, but I do have to say it needs major updates. The AC is bad, 9th floor the lowest it went was 21.5C and they gave me a second room and was same. Plus there was a couple of roaches. They cut the water twice while we were showering without announcing it. Food was fine to us, servers specially in the italian restaurant seems tired and very mean specially the younger ones. I would like to give a big shoutout to Andrea at front desk and to Jose Juan at the Cruceros bar. Yolanda at the breakfast grill. Thank you guys. Entertainment is boring, how is it that we’re in MEXICO and the music is in English? Come on! This is sad! Where did they lose their culture ? i went a few years ago nothing like this time. I love the views and the food mainly but if there’s no major updates no one is going back. "

"Food was very good. Good service. The Staff was very nice."

"The room was spotless. Bed was a little soft for my likeness however that is personal preference. The staff were great. The pool and spa were also great. The beach area was ok. It was rocky in spots. The food was so/so. Some of the restaurants were better than others, but overall I was satisfied. The only complaint I would have is that the they try to get you to buy into the Hyatt vacation club. I don’t like being pressured into a timeshare when I’m on vacation. I would highly recommended upgrading to the preferred ocean view. The view was gorgeous and the breeze on the balcony was perfect. "

"The room was clean, however, the slide door to the fridge was miss aligned and was almost impossible to open. The shower rack was loose and everything almost fall apart. Worst thing happened on the last night, 3 people including my son started to have diarrhea and vomiting issue and my son is still on feaver, the common food they had was the ice cream."

"Great for family "