Search Hotels Near Puerto Mágico, Puerto Vallarta

"The room was always clean- thank you Veronica! Our needs were met - thank you Daniel and staff. The bar and Breeze were always ready -great job to the staff. Special shout outs to Virginia, Carmela, Magdalena, Antonia, Ivan, Portifino, Luz and everyone else was awesome always making sure we were hydrated. Juan , Alfonzo, Oscar at the buffet always hustling managing to keep up with seating us making sure we have refills. We can’t forget Donna and Luiz at the omelette bar. Each and every one made us feel like family. We appreciate you all! "

"Modern, Clean, Safe Property. Fantastic Breakfast and coffee. In room air conditioning amazing. The shower could use some re working in the next reno, water runs out the door every time and the bench in the shower is basically unusable, too shallow and a sharp edge. We tried to get a king bed at check in but was told unavailable. We survived. Hotel is in a great location. They have built covered walking paths between our hotel and the two surrounding it. It’s easy enough to get to the beach and it’s actually fairly easy to walk to centro or romantica zone. Would stay again. Roof top pool is great, don’t worry about reserving your bed with your towel because the rules say reserving sun beds is not allowed. It took a few days of getting fed up with the situation to finally just start moving unoccupied towels and towels and enjoy ourselves."

"Staff are very friendly and helpful"

"Great staff, food and rooms"

"We have visited this Westin in PV many times. They have made many changes recently and are clearly upgrading for impending all inclusive status. The upgrades were very needed. The check in desk staff seemed much more mature and professional. The resort staff were congenital and friendly as always. We were there during the cartel disturbance and the staff was fantastic. Roberto, Juan and Ernesto at the beach side restaurant were amazing. The whole hotel came to eat there during lockdown and they just kept hustling to keep up. Even did that the next day after they stayed the night at the hotel as they were locked down also. The hotel closed their exercise/spa facility and put some exercise equipment in what must have been the children’s play area. That was disappointing. Dirty, un maintained equipment and facility. Hopefully this is one of the upgrades they are working on. I would stay at the Westin in PV again after the recent disruption concludes and hopefully they will complete some much needed maintenance and upgrades to improve the experience. Shout out to the staff during the cartel violence!! They were amazing, away from their families and working to keep the hotel guests accommodated. "

"All of the above!"

"The room was good and the staff were very nice. But you do you what you pay for."

"Great staff, great food, great activities "

"Staff excellent. Super clean. Food excellent"