Hotel dekat La Isla

"Habitación limpia"

"Muy bonitas las habitaciones, limpias muy atentos el personal, el desayuno súper rico también"

"This was our first time to Casa Velas. We liked how everything looked. It has beautiful landscaping and it is maintained very well. We were greeted warmly and everyone we passed always met us with a smile, a greeting, and a hand placed over their heart. The entire staff is genuinely gracious and kind. Many team members went out of their way to accommodate us which we appreciated. The restaurant service and the food were outstanding. I ate so much! I even requested chorizo added into my...

"Las habitaciones están cómodas y limpias, tienen aire acondicionado y proporcionan artículos de limpieza como cepillo de dientes, pasta y gorra de baño, la habitación es espaciosa, detalles a mejorar serían la televisión y el internet."

"Staff was wonderful."

"Me gusto, solo que los dispensadores de hielo no estaban en cada nivel"

"Excelente, la ubicación dentro de la plaza y la vista hacia naturaleza, excelente !"

"Solo la alberca si estuviera mas onda estaría perfecto así no pudimos nadar"

"Such a wonderful stay!"

"The house provided everything we needed. Though for us a couple missing items in the kitchen. Unfortunately the area around is not very inviting for families and requires additional travel to local attractions. It was great value for a short stay. The green field park area outside wouldve been great if it werent for the garage and dog poop everywhere. "

"This is our 4th time staying here and most likely our last. We chose to pay for the included breakfast only this time, as opposed to all-inclusive. The breakfast food was not good. It used to be amazing. It used to be our favorite meal. Now the food is bland and the few choices of meat options were really bad quality cuts. We had breakfast 3 times there and only one time were we approached by a server for our needs (gracias Enrique). We noticed that the servers mostly approached paying...

"El hotel sunset es increíble, la comida deliciosa, todos muy amables, la habitación muy amplia y muy cómoda."

"Upon arrival our room wasn’t ready, and we weren’t able to check in until 6 PM!! Unfortunately customer service is not the best either as they are short staffed. We had to wait in line for an hour just to be seated to eat. The resort says they have 4 restaurants but that is not true. They have 2 different restaurants each day. Sadly we will not be staying here again."

"Ocean view"

"The staff were very helpful and even with language barrier they were the best part of our stay. The people attending to rooms need to be more proactive. We literally had to ask for our room to be cleaned and fridge restocked. They provided coffee machine and cups in the room but no coffee."