Search Hotels Near Sanctuary of Hope and Time Capsule, Puerto Morelos

"If you're looking for a place where the vibes are high, the drinks never stop, and there's always something fun going on...THIS IS IT. (We highly recommend Aquafit: it's a high energy dance party in the pool to get your heart rate up.) My girlfriends tried the spa experience and said it was one of the best they've ever had. The staff made the experience, the food options were endless, and everything was spotless. We're already dreaming about going back! "

"We upgraded to a family suite, which was clean, nice, and conveniently located close to most amenities. Unfortunately, we were unable to book any of the specialty restaurants. We tried two lunch buffets: one was good and the other just okay. Food quality was inconsistent, with some items appearing pre‑cooked and reheated. Service was mixed: some staff were friendly and helpful, while others seemed disengaged and unhappy to be there. Alcohol options were mid‑tier at best, so if you have specific brand preferences, it’s worth checking ahead of time. The pools were nice, and the kids especially enjoyed the high jump and slide. The beach and ocean were not usable during our stay due to heavy seaweed, and the smell from the rotting seaweed was unpleasant. At night, the outdoor air‑conditioning units produced noticeable fan noise, though it did not affect sleeping inside the room. The resort sprayed for mosquitoes, but bites still varied by person. The resort uses room cards and towel cards and charges $40 for any lost towel card, which feels outdated but may help offset costs. Our biggest issue was with the resort credits. Our Expedia package included $300 per room, but we only received $450 total for two rooms instead of $600. After some pushback from the resort staff, we dropped the issue. We were only able to use $60 of the credits towards two massages and later heard Costco offers better resort credit packages."

"Kids Club at this resort is a 10/10 Staff are great and programing is excellent. Lots of outdoor time in shaded areas"

"Clean and pleasant great staff very a helpful and polite "

"This was a very calm, relaxing resort. If you want a calm vacation, this is your spot. This is family friendly resort so if you’re looking for late nights, this is not the place. Bars close at 11pm and everything else seemed to close earlier than that. Located right on the beach, which was fantastic! There is seed weed so be prepared for that. They do try to keep it cleaned however it’s not always. Check in and out was pretty quick and easy and the entire staff was super helpful and accommodating. "

"Room was not clean. There were used food containers and a disposable razor behind nightstand. "

"This place is a dream for anyone looking to get out of the hustle and bustle of Playa or Cancun. It is an ideal distance from both cities and nestled just outside of Puerto Morelos, which is a hidden gem for people that love good food and a chill vibe. I strongly recommend Sota Human Space. The accommodations are the best I've ever stayed at."

"Great Staff, location, beautiful sunrise, hotel’s exterior and interior, grill and pool. Not so good Water leak The smell of sewage No hair drier No clean up room for 4 days.(By mistake, or something like that...)"

"The staff and owner made my stay fantastic. I would definitely stay here again."