Istana di Southern Peninsula

"I only have one recommendation for the hotel. In the lobby, change the ringtone at reception. It is the default tone that immediately breaks the vacation mentality and brings one back to the normal grind of every day life"

"It seemed staff was less than knowledgeable about solving problems ( TV didn't work despite a gal spending 20 minutes trying to fix it. Room was hot and no AC, Borrowed fan that they were not sure would work. Didn't need it after we discovered radiator was on, which they had not informed us about, so we turned it off.) Bathroom a health disaster. I slipped hitting the wall 3 times during my shower (no mat on shower floor, so I put a towel down for some traction. Bathroom floor also slippery but...

"The hotel and staff were excellent. The attached restaurant"

"Clean,neat,convenient with friendly helpful staff."

"Good"

"The concierge was outstanding and the room was as well appointed with high end L’Occitaine shower products. Dinner was wonderful at Max’s. Breakfast was just okay with very basic fruit, plain crepes, and a lack of variety in the offerings. The thermostat in the rooms were set to 75 degrees, far too warm for a restful sleep. The spa was acceptable however there was no hot spring or complimentary access to the Blue Lagoon next door. It was exciting to be staying on the sight of a volcanic powered...

"Perfect last night stop. Beautiful hotel, friendly helpful staff, easy shuttle to the airport. Rooms were lovely and it was nice to relax in the heated pool overlooking the water."