Hotel dekat Pusat Pengunjung Sugarlands Great Smoky

"Everything was perfect - it was beautiful and quiet and not too busy at all"

"Loved loved loved this hotel can’t say enough good about our stay! From the staff to the food and sitting around the fire pit at night, everything was wonderful!"

"Good"

"Nice accommodation "

"Very clean "

"Excellent location along creek. Quiet relative to most Gatlinburg locations. Very friendly staff."

"The room was spacious and VERY clean and the cleaning staff was very friendly and helpful."

"Do not EVER STAY at Holiday Inn Express in Gatlinburg. One of our worst experiences ever at any hotel we’ve ever been to. So many things I can’t even list them all but most importantly was the fact we were charged over three times the amount of what our actual rate was for our stay and they charged our card that amount three times. We still haven’t been refunded days later. We’ve been told multiple times we will be contacted by the owner, which has not happened days later. Probably have tried...

"Good"

"Very clean. Nice amenities. Great view. "

"Restaurant friendly and food was good, room not very clean, bed very very uncomfortable. Not even comfy chairs. Parking by pool horrible"

"Thank you our stay was lovely! Can you help me file a lost and found request? Room number 617 from April 24th to April 27th I left sunglasses either in the room or pool area. 541-990-9396 trishezell@gmail.com"

"I seldom complete reviews but the stark contrast between the attractiveness of this hotel and room (balcony, hot tub, fireplace) and the comfort of the mattress was stark. After hiking over 14 miles in the mountains, the mattress still felt like sleeping on the ground. I expect a better mattress from Hilton."

"John at the front desk is awesome!!! All the staff is great that I’ve encountered. However at the price point it’s at there are other options. I’ve stayed several times and I love the location, but the condition of the rooms is slowly degrading. Not saying I won’t stay again, but I am going to look at newer options. Also my other major complaint is the pool is only open to 10pm for kids, way too often the kids want to go in the pool after a long day out but it’s too late for the pool. I really...

"Everything as nice and everyone friendly"

"Loved having a balcony room with the creek down below. It was right off the main strip but in walking distance to all the entertainment yet felt quiet and secluded. Would definitely stay again."

"Perfect location, you walk right out on the strip, will definitely be back!"

"Our room was clean except the floor looked like it hadn’t been vacuumed or mopped before our stay. We said something to the front desk about it and housekeeping came by and gave us fresh towels-not what we asked for. Other than the floor, it wasn’t a bad stay."

"Parking convenient & safe. Elevator on premises. Property undergoing renovations. Rooms a mix of modern & vintage style. Staff lovely & helpful. Breakfast is an assortment of packaged conveniences but it’s a start for coffee & a banana. Trolley stops across the road. Main Street is 2-3 minute walk. Would stay again!"

"The place its self is beautiful. The location is amazing. What was frustrating is on expedia they dont tell you about the addition security deposit. They also did not give us the code information until we were 10 minutes out. That was frustrating because we through it might have been a scam. Also there were packages left outside. We were asked to bring them in. Thats fine we did no problem but there was no where to put then that was not in our way."