Hotel dekat Pusat Pengunjung Sugarlands Great Smoky

"La atención no fue muy buena"

"This was such a nice hotel! The staff was so sweet and helpful. The rooms were beautiful and quite. And it was close enough to everything that you didnt have to walk far or pay extra for parking."

"We had a wonderful stay at Comfort Suites Gatlinburg! The hotel was exceptionally clean, new and fresh. Most importantly, my grandson and I felt safe, comfortable, and genuinely welcomed from the moment we arrived. The location was another huge plus. It was an easy walk into town where there were plenty of restaurants, shops, and entertainment for all ages, making it a perfect place to stay. The complimentary breakfast offered a nice variety of options. The only item that could use some...

"The staff was friendly. The property was well maintained and clean. It was in a great location for easy access to the mountains and downtown."

"What I didn’t like about the stay was after paying for rooms we have to pay for parking each day we stayed. Wasn’t to find of the faucets in the bathroom water gets all over the sink. Housekeeping only came in the make our bed and take the garbage out, didn’t sweep, didn’t make sure we had tissue. The room we stayed in the floor next to our bed had like a large coffee or soda stain which means the floors wasn’t mopped."

"For this to be a Marriott I was disappointed. One light fixture over the nightstand was loose and falling. Hair in several places on the bathroom floor. Stains on the carpet and on the lobby chairs. Was nowhere near what I was expecting from a Marriott."

"The place its self is beautiful. The location is amazing. What was frustrating is on expedia they dont tell you about the addition security deposit. They also did not give us the code information until we were 10 minutes out. That was frustrating because we through it might have been a scam. Also there were packages left outside. We were asked to bring them in. Thats fine we did no problem but there was no where to put then that was not in our way."

"Room was clean. The staff was EXTREMELY polite and helpful. The breakfast was not much at all. Area for breakfast was small. Parking was fine . They advertise about being pet friendly. That is a joke. I let them know we were bring two emotional support animals with us. Not one time did they tell us it would be $40 extra a night, per dog, until we checked in. That is a big price for 3 nights when not expecting it. They don't consider emotional support dogs as service dogs even tho we had...

"Perfect location. Large clean rooms with a balcony. Off the balcony is a beautiful view of the river, and exiting the room in the mornings (anytime of day) is a view of the mountains. Perfect walking distance to all the main attractions on the strip of Gatlinburg. Great price. Overall very happy with our stay."

"This property is definitely for those that are fluent with today’s technology. There wasn’t any staff on property that I saw. Everything was contactless and virtual. I did have a bit of a problem getting into the room at first but when I called the number in the office door, someone did respond and stated they would be in route to assist me. I was able to figure it out and their assistance was not needed. The room was clean, and there is a small refrigerator and microwave in the room. It is not...