Tancah hotel guide. Omni hotel in Tancah, Tulum

"Our tv didn’t work when we tried to watch it. We called 3 times to have it fixed. After over an hour someone came but didn’t speak English. Left answer never seen anyone after that. The tv was never fixed. At over $600 for a night I wouldn’t think a tv should have been an issue "

" We had attended Hydro Therepy at the Spa, however there were a lot of showers not working. The couple's massage at the beach was wonderful! No matter at which restaurant we ate at the food was great! The shows were amazing. Lots of places to eat and drink. The weather was good! We had fabulous vacation. "

"The ho"

"The place was beautiful, simple and clean. The direct ocean view was breathtaking. The staff was great. The room was spacious and clean. It could definitely get an update with some minor things. The only thing to note is that to get there the road is pretty bad, it’s not the hotels fault but a heads up would be nice. The pool could be cleaner and the beach there and around was full of trash and it was heartbreaking. "