Search Hotels Near The Cresset, Peterborough

"Staff friendly, clean room, mattress not right for me but hubby ok, breakfast one morning not as good as other, food ok, but luke warm"

"Good"

"Me and my husband stayed therefrom 19th to 20th. The staff who checked in was a lady. The way she treated us was not appropriate. I already booked by the application and she ask for my card details, which includes everything from complete card number, expiry date and CVV. She said she want to confirm that the same person is checked in. I told her thats why i gave the ID and she already photocopied it. Still she asked for my card details and said if I dont provide it she cant give us the booked room. I felt like why? She said everyone gave card details and she showed us others card details also in a white paper. I felt it’s completely illegal that its not safe to show others there card details . She said its their rule. We said to show the rule . She didnt say anything about that. At last i gave last four digits of my card details to get the room. She said, the security will also check something like that which i dont understand. The way she speaks feel completely disrespectful. She said no smoking in room. I said we both dont smoke. Then she said everyone says like that but end up in smoking in room. I dont feel its not an appropriate customer service they Provided. Except her everyone was so good.good service."

"Good hotel"

"All staff we met were friendly and helpful, including spa staff. Room clean and spacious, not modern but traditional as would expect in older part of building. Shower hot, bathroom huge! Mattress not the best though. Think room would be cold in Winter due to period windows, single glazed and not air tight. Breakfast also traditional, nice to have tea and coffee served at table, fresh bread , hot food good, cereals limited and basic."

"Good breakfast. "

"Staff are lovely Rooms are all recently refurbished to an extremely high standard. I have stayed a few times recently and always immaculate on arrival "

"The house is perfect is near a retail park with a 24hr gym, the host was very welcoming and helpful. Clean house Great facilities "