Hotel dekat Galeri Kawasan Lama

"素晴らしいコンシェルジュサービス。 観光もレストラン探し、予約もこちらの要望を適確に理解してくれるので、お任せできます。 そして、Old quarterが目当てならロケーションも最高です。"

"Incredible hospitality and friendly staff. "

"I couldn’t recommend a better hotel in Hanoi! The property itself was beautiful, spotless, and very easy to find. But what truly made our stay unforgettable was the staff. They went above and beyond to make us feel at home, even remembering each member of our family every time we returned from our daily adventures. Their recommendations for sightseeing were incredible, and their laundry service was quick and seamless—such a huge help while traveling. At one point, we needed transportation for...

"The breakfast was very good with good variety of western and Asian options. The location of the hotel is excellent … very close to night market, restaurants and retail. My key objections: (1) I arrived around 11am. Even though the hotel had rooms available for my immediate checkin, the hotel staff insisted not to check us in unless we paid an extra fee. We left our luggage in the lobby and went out for lunch instead. Not the most accommodating staff and management. (2) most rooms in this...

"Great location, fantastic service, caring staff, delicious breakfast with really good cappuccino!"

"They really went out of their way to make our stay perfect. Even on arrival, they met us at a drop off point (the street in front of the hotel is a walking zone on weekends) to collect bags and escort us the 50 meters to the door. Multiple checks to ensure we had everything we needed. Great location. "

"Stunning The staff.. wow.. they are really understand how they handle their customer…amazing staff!!"

"This property is located in the bustling old quarter but once inside feels like an oasis. The rooms are very well appointed, spacious and have the most comfortable beds. Cleanliness is top notch throughout the hotel. The staff is warm and welcoming and has gone above and beyond to meet our needs. A special shoutout to Kendrick who has been our server on multiple occasions in the 11th floor lounge and restaurant, he’s made us feel very welcome and his service is impeccable. I highly recommend...

"This is truly 5* hotel. The staff is amazing, very helpful and accommodating. The breakfast is great and the view from the restaurant adds to the experience. The rooftop pool is great during hot days we really enjoyed ourselves "

"I love this hotel, from many hotel I've visit, this hotel is number one for excellent service. From welcoming guess, clean up my room, also give me advice on what activity I can have, according to my preference. If there is more than 5 stars hotel, then this hotel one of them :)"

"We've stayed here with our 5 year old daughter and received fantastic service from a super friendly staff! The hotel is located really close to our now favourite spots in Hanoi, it's very easy to get a Grab to get you anywhere in the Old Quarter."

"Very clean and helpful staff. No lift for 4th floor rooms. Great breakfast options and rooftop location to eat."

"We enjoyed the location, right in the heart of old town. It was quiet and calm in the hotel. The staff were fantastic and kind. Gym was small but enough to meet "

"The staff were so kind and attentive! The room has everything you need. A comfy bed, AC, toiletries, and was very clean! "

"The staff was very nice, they took care of us."

"Great selection of buffet and of the menu options. Something for everyone. Loved the fresh fruit juices and Pho, my daughter loved the pancakes and fruit "

"The room was pretty and the staff were so, so lovely and welcoming. Great location as felt a little bit tucked away from the chaos. "

"It said balcony with view and our view was a wall and looks like an emergency exit. The shower wasn’t good either. Not the cleanest but also not so dirty. Found out they have 2 hotel very near each other. The other one looks more modern and clean. The one we stayed on elevator was terrible. Small and feels unsafe. Not what I would recommend. The workers was nice and friendly so it a very good point. "