Hotel dekat The Shops at Worthington

"When we checked in, my wife noticed there was no hair dryer, so we went to the front desk to report that and to ask for a hair dryer to be provided. The young woman behind the counter, who clearly would rather have been anyplace else on earth than working behind this counter, looked at my wife and responded (I'm not making this up) "You do realize I'm going to have to go and look for one?" Not surprisingly, no hairdryer was provided over the course of our two night stay. Heading out on the...

"No ac, and the fire alarms going off. The front desk did say they would not charge us for the 6 days we had reserved. One night we had to find another hotel and after the 3rd night we checked out and went to a 3rd hotel but the manager is refusing to answer when Expedia calls to confirm that there were issues. I even tried to call and was put on hold. After 30 mins, no one ever returned to the call."

"Clean room! Clean property! Very safe & friendly environment!"

"The man working at the front desk was less than helpful and was playing loud, violent video games after we checked in and were waiting on the elevator. The rooms were all connected but deadbolted. No hand soap. The toilet had trouble flushing. Some lights didn’t work. We could hear the people in the rooms next to ours clear as day. It felt dingy and needed updating. We ended up going to another hotel."

"Very dirty room couldn’t even stay I got a new hotel and couldn’t get my refund even though I didn’t stay"

"The staff was rude and the hotel itself had a bad smell."

"Great location and friendly staff."

"The only thing about our stay that I can say was nice was the staff, they were all VERY kind. Everything else was an absolute nightmare! My 14yr old son & myself were at the Pond on location and a man exposed himself to us, urinating while looking right at us. I filed a report with the manager. There was garbage, cigarette butts and beer bottles/cans everywhere. The outdoor pool was green and had garbage floating in it. Our shower in our room leaked so bad that if the curtain wasn't shut, the...

"There was no towels for the pool Available, and restaurant was under renovation so there was zero breakfast/coffee options."

"It smelled like weed"

"Rug has never been cleaned. The mattress was awful. I was treated horribly when I arrived and charged a higher price than what was quoted by Expedia. I was told I could leave if I didn’t pay the higher price. I was required to provide a deposit . After almost two weeks week deposit was finally refunded but I had to get my credit card company involved. I called the hotel but never get an answer . May be the worst hotel experience ever"

"I booked this hotel through Expedia for a family stay, but the room and overall property were not as described. The main issues were poor cleanliness and a strong, unpleasant smell as soon as we entered. These conditions made the room unsuitable for my family.Because of this, I canceled my stay immediately at check‑in. The staff informed me I would only be refunded for one night.Travelers should be aware that the cleanliness and odor issues are significant and do not match the listing photos or...

"Room was laid out really well. Lots of outlets for charging. Only thing I didn’t like was the lighting around the bathroom mirror, it was dark."

"The breakfast was very good. Nice clean room. Parking was good."

"Had an excellent experience. Everybody was so nice and we really enjoyed our room! The shower had a standard bathtub shower curtain, but it didn’t affect our stay. I really enjoyed the location of the hotel and the car service which was complementary. The hotel is steps away from the stadium, which is a big! We are absolutely coming back!"

"None"