Great accommodations, well run, delicious restaurant
Stayed here 6 nights, absolutely loved it!
Beach
- 30 feet water to door
- kayaks, paddleboards, water shoes, etc. kayaked each day, and always got equipment
- BEST place overall was 2 hammocks at end of the pier!
Maintenance
- many other properties have 'sargasso' problems - thick, smelly, decaying seaweed
- Casa Altamar shovels and removes sargasso daily to keep beach clean
- similar diligence cleaning bird poop off pier, vs other nearby hotels
Staff
- Arturo, Javier, Armin, and others all excellent!
- learned our names, food preferences, assisted concerning sites, or refilling bottles
- spoke English at least as well as my Spanish :)
Restaurant
- AMAZING! small menu, but everything *fresh*, well-prepared and presented
- favs are tacos arracheras, skirt steak, and everything shrimp
- directly above our room - but closes at 9:30PM. happy whole area quiet by 10PM
Couple negatives
- room advertised as having kitchenette, balcony, and 'laptop compatible safe'
- no kitchen, or even mini-fridge in room
- tiny (3 sq ft) area outside a sliding door just to hang clothes to dry
- safe fits passports or smartphones max. not anchored, and weighs 5 pounds
That I'm giving a 5-star review despite the issues says a lot about how great Casa Altamar is. These issues need fixed - with the room, or the listing.
However, the property is just so stellar in general.
Would definitely want to stay here again next time in Tulum!
