Hotel dekat West Country Water Park

"Really lovely room. Staff very helpful and accommodating. Great breakfast"

"Excellent customer service. Front desk reception is welcoming and AMAZING! Beautiful breakfast too. Sadly, ... 1. Room was not properly cleaned. Dog's fur on carpet. My daughter was sneezing uncomfortably due to allergic reaction. 2. There was no shower cream. Thankfully, we brought something to use. 3.Shower was leaking."

"Lovely location, quiet and good breakfast Staff friendly Decor was a bit dated in places but good value for money "

"Style"

"The only observation is that in room 18 there were no usb charging points. There were a number of 13A sockets however these were all on the same wall as the desk and none near the head of the bed. I think this an odd missing feature. Room was clean and shower excellent. Breakfast offering in Black Pig was very pleasant as were the staff."

"We really enjoyed our stay, the room was nice and clean and bed very comfortable. Christopher was super helpful and made us feel right at home!"

"It is a nice and unique accommodation. The owners are really helpful and friendly."

"Lovely welcome and nice space in reception with free Tea / Coffee. Parking is free and plenty of space. The bed is massive!!! Really good location for the M5 and about 25 min drive into the city centre. The restaurant was great too. food lovely and staff nice. Only 10 mins drive away from Blaise Castle park run too - what a bonus!"

"overall good hotel! "

"Clean room, but the desk lamp did not work properly as the bulb constantly flickered. Also, the wall light near the window did not work at all. We felt that these things should be checked by the cleaning staff on a daily basis as it wouldn’t take long to switch on a lamp and wall lights while dusting them. We reported the broken lights to the receptionist when we checked out the next day."

"All good except - room to warm without A/C, too noisy with! Overall, a good place to stay for Filton area."

"Very clean room and great nights sleep. Helpful staff."

"We had a wonderful stay. The staff was amazing. They bent over backwards to try to help are stay be the perfect experience. The food was great. The castle is truly an amazing place to stay. The grounds were immaculate as well. I want to mention one of the staff, Kayla by name, for her superb customer service and help. Everyone there showed how much they valued their guests. We would highly recommend Thornbury Castle to anyone who wants a very memorable stay."

"For a budget hotel (although I did stay in a Premium room) the room was really quiet and the bed was large. I slept really well. Lovely shower, fun design details - painting, large lamp, coffee machine. The room felt spacious. I’d stay again."

"Really good value for money!"

"Staff were very polite and helpful. Was not overly impressed with the room however but ok for one night. I doubt I would use this hotel again. Free parking and friendly helpful staff were two positives. "

"Beautiful hotel, great rooms, excellent staff"