"If I could give 5-star plus I would. I joined my daughter here for a 5 night stay-cation. We took advantage of all the hotel had to offer. Honestly, we would have been quite overjoyed without leaving the property, but had to travel to Times Square for the play. (Which, by-the-way, was arranged seamlessly by our concierge) The health facility was immaculate and we were able experience many of classes. Of course, the spa is not to be missed, Our daily conflict consisted of juggling spa appointments with the workout schedule. We dined at Electric Lemon and was not disappointed with the exception the the beet yogurt is only available during breakfast hours. The rooms was silent, beds were comfortable. The staff all around were gracious. ( and quick to help with elevator navigation) I did use hotel transportation to & from JFK and so glad I did. "