Search Hotels Near Cenote Tortugas, Tulum

"Very clean, great food, wonderful to have access to pools, kayaks, and tours right from within the property."

"Unfortunately I cannot say the value of this place is accurate. The view is fantastic and restaurant staff were great, however I did not feel super safe/comfortable. My parter getting shocked when he turned the light on, to having to strain and twist to get out of the room to the back because of the room planning, the slippery floors in the bathroom and the raised deck boards causing many people to trip. The shower wasn’t clean and the design with wooden floor was smelly. This place could be great with a lot of maintenance and rethinking some original design choices to make clean and more accessible. "

"I would not come back to this resort. Food: - buffet has repeat food and nothing was really good. All dishes are just so so. The taste is plain ….half of the buffet are steamed, fried or grilled vegetables. The juice seemed like it was mixed with water. The fruit quality is bad most of the time, and there are not a lot of options. - Drink: you can feel they are using cheap ingredients - restaurants: french restaurant closes every other day. Italian restaurant showed it was opened on Thursday but when we came, they said it was closed. Seaside grill restaurant closes on weekends and Monday. Only Asian restaurants opens whole week but sushi restaurant doesn’t have a lot of seat, and one of asian restaurants charges extra $20. Rooms: old but clean however, resort was having construction next to my friend room in the middle of the week but did not inform them in advance. The sound was loud and from 9-5, when my friend asked they said there were no room to change and ask if my friend would like to change hotel. The resort kept sending us VIP package but honestly it sounds like scam."

"The hotel staff were really friendly and helpful, really nice people. The communication with the hotel prior to our trip was quick and efficient too. We had a few questions and would sometimes respond within minutes. When we got to our room, I noticed they had upgraded our room to one facing the ocean, what a pleasant surprise. The beach was clean and well maintained. Given that it was seaweed season, there was an employee raking and clearing it every morning and going over the sand with a rake after he was done with the seaweed. It was the only hotel where this was done daily. The restaurant staff was also very friendly, pleasant and helpful, we will miss our daily morning Spanish lesson while having breakfast 😊 Now beware, Tulum is expensive, eating out is not cheap and taxi will cost 💲 but all and all we had had a great and enjoyable time."

"Perfect property for peace and tranquility."

"good"

"Parking easy and secure, hotel is in a peaceful location, quiet and relaxing… "

"The pictures were taken a longtime ago. Kitchen was barely stocked with really low quality silverware and we had to keep washing because there were very few glasses. No TV in bedroom and not enough hot water to take a shower longer than 5 minutes"

"The best place to explore Tulum. A home away from home"