El Cozumeleño Beach Resort - All Inclusive

Properti bintang 3.5
Keceriaan cocok untuk keluarga di pantai, dengan 5 kolam renang outdoor

Pilih tanggal untuk melihat harga

Ulasan

7,0 dari 10
Bagus

Fasilitas populer

  • Kolam renang
  • All-inclusive
  • Spa
  • Termasuk parkir
  • Wi-Fi Gratis
  • Restoran

Opsi kamar

Filter tersedia untuk kamar
Menampilkan 5 dari 5 kamar

Garden View

Unggulan

Balkon atau teras dengan kursi
Perabotan berbeda tiap kamar
Dekorasi berbeda tiap kamar
AC
???
Tempat tidur lipat/tambahan gratis
TV layar datar
Pengering rambut
  • 48 meter persegi
  • Pemandangan laut sebagian
  • Kapasitas 4
  • 2 double ATAU 1 king

Balcony Athletic Ocean View Guarantee

8,0 dari 10
Sangat bagus
(1 ulasan)

Unggulan

Balkon atau teras dengan kursi
Perabotan berbeda tiap kamar
Dekorasi berbeda tiap kamar
AC
???
Tempat tidur lipat/tambahan gratis
Tempat tidur bayi gratis
TV layar datar
  • 48 meter persegi
  • Pemandangan samudra
  • Kapasitas 4
  • 2 double ATAU 1 king

Kamar, pemandangan samudra (sky )

7,2 dari 10
Bagus
(9 ulasan)

Unggulan

Balkon atau teras dengan kursi
Perabotan berbeda tiap kamar
Dekorasi berbeda tiap kamar
AC
???
Tempat tidur lipat/tambahan gratis
Tempat tidur bayi gratis
TV layar datar
  • 48 meter persegi
  • 1 kamar tidur
  • Pemandangan samudra
  • Kapasitas 4
  • 2 double ATAU 1 king

Premium Sky Top Room

7,4 dari 10
Bagus
(18 ulasan)

Unggulan

Balkon atau teras dengan kursi
Perabotan berbeda tiap kamar
Dekorasi berbeda tiap kamar
AC
???
Tempat tidur lipat/tambahan gratis
Tempat tidur bayi gratis
TV layar datar
  • 48 meter persegi
  • 1 kamar tidur
  • Pemandangan samudra
  • Kapasitas 4
  • 2 double ATAU 1 king

Balcony Ocean View Guarantee

Unggulan

Balkon atau teras dengan kursi
Perabotan berbeda tiap kamar
Dekorasi berbeda tiap kamar
AC
???
Tempat tidur lipat/tambahan gratis
Tempat tidur bayi gratis
TV layar datar
  • 48 meter persegi
  • Pemandangan samudra
  • Kapasitas 4
  • 2 double ATAU 1 king
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Tentang kawasan sekitar

El Cozumeleño Beach Resort - All Inclusive terletak di area Zona Hotelera Norte, Cozumel, berlokasi dekat bandara dan di pantai. Pengunjung yang ingin menikmati aktivitas seru bisa mengunjungi Pantai Stingray, atau kunjungi Taman Nasional Chankanaab dan Pantai Corona untuk menikmati keindahan alam. Gereja San Miguel dan Isla de Pasion adalah tempat-tempat lain yang juga sebaiknya tidak dilewatkan. Ingin berbasah-basahan? Petualangan Selancar air, naik perahu motor, dan tur perahu bisa dicoba di dekat properti ini.
Peta
Playa Santa Pilar Km 4.5, Cozumel, QROO, 77600

Yang ada di sekitar

  • Pantai San Juan - 17 mnt jalan kaki - 1.5 km
  • Pelabuhan Cozumel - 8 mnt berkendara - 6.8 km
  • Cagar Biosfer Isla Cozumel - 9 mnt berkendara - 5.6 km
  • Taman Nasional Chankanaab - 18 mnt berkendara - 17.4 km
  • Pantai Paradise - 23 mnt berkendara - 23.7 km

Berkeliling

  • Cozumel, Quintana Roo (CZM-Bandara Internasional Cozumel) - 11 menit berkendara

Restoran

  • ‪El Cozumeleño Beach Resort - ‬1 mnt jalan kaki
  • ‪Guido's - ‬6 mnt berkendara
  • ‪La Monina Restaurante & Beach Club - ‬4 mnt berkendara
  • ‪Melia Cozumel All Inclusive Golf & Beach Resort - ‬3 mnt jalan kaki
  • ‪Hemingway Lounge Rest. & Bar - ‬5 mnt berkendara

Tentang properti ini

El Cozumeleño Beach Resort - All Inclusive

Properti all-inclusive cocok untuk keluarga dekat Gereja San Miguel
Berada dekat dengan Isla de Pasion dan Pantai Stingray, El Cozumeleño Beach Resort - All Inclusive menyediakan bar kolam renang, bar pantai, dan bar tepi kolam renang. Dengan di pantai, tepi pantai, dan rumah kecil pinggir pantai gratis, properti ini merupakan tempat yang sempurna untuk berjemur. Manjakan diri Anda dengan body scrub, pijat dengan batu panas, dan perawatan wajah di spa yang ada di properti. Nikmati makan malam, menu anak, dan laut di dua restoran di properti ini. Nikmati klub kesehatan, serta aktivitas seperti mendayung/berkano, bersnorkel, dan scuba diving. Akses Internet nirkabel gratis serta perjamuan gratis setiap hari dan teras tersedia untuk semua tamu.
Manfaat lainnya termasuk:
  • 5 kolam renang outdoor dan kolam renang indoor, serta kursi berjemur dan bar kolam renang
  • Parkir mandiri gratis gratis
  • Lapangan tenis outdoor, check-in ekspres, dan meja biliar
  • Resepsionis 24 jam, aula resepsi, dan ruang pijat/perawatan
  • Ulasan tamu memberikan nilai yang baik untuk the pantai dan staf
Fitur kamar
Semua kamar tamu di El Cozumeleño Beach Resort - All Inclusive memiliki manfaat seperti ruang kerja ramah laptop dan AC, serta fasilitas seperti WiFi gratis dan brankas. Ulasan tamu memberikan nilai tinggi untuk kamar kebersihan kamar di properti ini.
Fasilitas lain termasuk:
  • Kamar mandi dengan shower dan pengering rambut
  • Televisi layar datar 32-inci dengan digital
  • Balkon atau patio berperabot, lemari dan ruang baju, dan setiap hari

Rincian all-inclusive

Properti ini bersifat all-inclusive. Fasilitas makan dan minum di hotel sudah termasuk dalam harga kamar (beberapa pembatasan mungkin berlaku).

Uang tip dan pajak

Termasuk uang tip dan uang tip tambahan dari tamu diterima.

Makanan dan minuman

Termasuk semua makanan prasmanan dan à la carte, makanan ringan, dan minuman

Aktivitas dan fasilitas/peralatan

Termasuk semua kegiatan di lokasi dan penggunaan fasilitas dan perlengkapannya.

Kegiatan air

Berkayak
Bersnorkel

Kegiatan darat

Golf mini
Tenis

Hiburan

Hiburan dan aktivitas di dalam hotel

Properti serupa

Fasilitas properti

Internet

  • Tersedia di semua kamar: Wi-Fi gratis
  • Tersedia di beberapa area publik: Wi-Fi gratis

Tempat parkir dan transportasi

  • Gratis parkir mandiri tidak beratap di properti
  • Parkir mandiri terbatas di properti
  • Tersedia parkir dengan akses kursi roda

Makanan dan minuman

  • 1 bar kolam renang
  • 1 bar pantai
  • 1 bar tepi kolam renang
  • 1 kedai kopi/kafe
  • 2 restoran
  • 3 bar/lounge
  • Jamuan makan malam setiap hari berbayar tersedia; reservasi diperlukan
  • Kopi dan teh di area umum
  • Perjamuan manajer gratis setiap hari
  • Toko camilan/toko makanan

Restoran di properti

  • El Cocal Restaurant
  • La Pérgola
  • La Veranda
  • Lobby bar
  • Swim Up Bar

Aktivitas menarik

  • 1 kolam renang indoor
  • 1 lapangan tenis outdoor
  • 5 kolam renang outdoor
  • Arkade/ruang permainan
  • Berkayak
  • Buku
  • Fasilitas tambahan golf opsional
  • Game
  • Hiburan malam
  • Kapal
  • Kendaraan air bermotor pribadi
  • Klub anak gratis
  • Klub kesehatan
  • Kolam renang anak
  • Meja biliar
  • Meja foosball
  • Mendayung/berkano
  • Mini golf
  • Perlengkapan olahraga air
  • Piano
  • Scuba diving
  • Snorkeling
  • Spa layanan lengkap
  • Tenis meja
  • TV di area umum

Cocok untuk keluarga

  • 1 kolam renang indoor
  • 5 kolam renang outdoor
  • Arkade/ruang permainan
  • Fasilitas laundry
  • Klub anak gratis
  • Kolam renang anak
  • Mainan pantai
  • Mini golf
  • Permainan anak
  • Toko camilan/toko makanan

Kenyamanan

  • Dispenser air
  • Fasilitas laundry
  • Penitipan koper
  • Resepsionis 24 jam
  • Toko Souvenir/kios koran

Layanan tamu

  • Bantuan tur dan tiket
  • Layanan concierge
  • Layanan laundry/dry cleaning
  • Layanan pernikahan
  • Paket tunangan/pernikahan
  • Pembersihan kamar (setiap hari)
  • Porter/bellboy
  • Staf multibahasa

Layanan bisnis

  • 4 ruang rapat
  • Pusat bisnis 24 jam
  • Pusat konferensi (ruang 500 meter persegi)

Outdoor

  • Di pantai
  • Di taman nasional
  • Di tepi perairan
  • Gratis kabana pantai
  • Handuk pantai
  • Kursi di kolam renang
  • Kursi pantai
  • Taman
  • Teras

Spa layanan lengkap

  • 2 kamar perawatan
  • Aromaterapi
  • Body scrub
  • Body wrap
  • Facial
  • Manikur/pedikur
  • Pijat dengan batu hangat
  • Pijat olahraga
  • Spa buka setiap hari

Aksesibilitas

  • Jika Anda memiliki permintaan untuk fasilitas difabel tertentu, harap hubungi properti menggunakan informasi yang tertera pada konfirmasi reservasi yang diterima setelah memesan.
  • Dapat diakses kursi roda (dengan batasan)
  • Jalur ke lift dapat diakses kursi roda
  • Jalur ke pintu masuk yang terang
  • Jalur tanpa tangga ke pintu masuk
  • Lift
  • Meja pendaftaran dapat diakses kursi roda
  • Tempat parkir dapat diakses kursi roda

Lainnya

  • 2 gedung
  • 9 lantai
  • Arsitektur gaya tradisional
  • Aula banquet
  • Aula resepsi
  • Dibangun pada tahun 1972
  • Properti bebas rokok

Fasilitas kamar

Kamar tidur

  • Seprai disediakan

Kamar mandi

  • Handuk disediakan
  • Kamar mandi pribadi
  • Pengering rambut
  • Sabun
  • Sampo
  • Shower
  • Tisu toilet

Hiburan

  • TV layar datar 32 inci dengan saluran digital

Makanan dan minuman

  • Panduan bersantap restoran

Lainnya

  • AC
  • Akses melalui koridor di luar kamar
  • Brankas
  • Dekorasi khusus
  • Perabot khusus
  • Ruang kerja laptop
  • Setrika/meja setrika atas permintaan
  • Tersedia kamar terhubung

Kebijakan

Check-in

Check-in mulai pukul: 15.00; Batas waktu check-in pukul: tengah malam
Check-in lebih awal tergantung ketersediaan
Biaya check-in lebih awal: USD 40
Tersedia check-in ekspres
Usia check-in minimal - 18

Check-out

Check-out sebelum 11.00
Check-out lebih akhir tergantung ketersediaan
Biaya check-out lebih akhir: USD 60

Petunjuk check-in khusus

Tamu yang berencana tiba di luar jam check-in normal harus menghubungi pihak properti sebelumnya untuk mendapatkan petunjuk check-in; resepsionis properti akan menyambut tamu saat kedatangan
Harap hubungi properti setidaknya 24 jam sebelumnya, untuk mengatur prosedur check-in Anda
Sebelum kedatangan, Anda harus menyelesaikan pendaftaran online melalui tautan aman
Anda akan diminta untuk memberikan salinan identitas berfoto resmi dari pemerintah ke properti setelah memesan
Harap hubungi properti sebelumnya jika Anda berencana akan tiba setelah jam tengah malam
Informasi yang diberikan oleh properti mungkin diterjemahkan menggunakan sistem terjemahan otomatis
Semua tamu, termasuk anak-anak harus menunjukkan tanda pengenal resmi yang valid pada saat check-in.

Metode akses

Bellboy atau resepsionis

Hewan peliharaan

Hewan peliharaan atau hewan pemandu tidak diperkenankan masuk

Anak dan tempat tidur tambahan

Anak-anak diperbolehkan
2 anak, hingga usia 3 tahun, dapat menginap gratis jika menggunakan tempat tidur yang ada saat menginap di kamar orang tua atau wali

Jenis pembayaran properti

Informasi penting

Biaya

Anda akan diminta untuk membayar biaya berikut di properti. Biaya tersebut mungkin termasuk pajak yang berlaku:

  • Biaya resor: USD 15 per akomodasi, per malam

Kami telah memasukkan semua biaya yang diberikan properti ke kami.

Fasilitas ekstra opsional

  • Biaya check-in lebih awal: USD 40 (tergantung ketersediaan)
  • Biaya check-out terlambat: USD 60 (tergantung ketersediaan)
  • Disediakan makan malam: USD 0

Daftar di atas mungkin tidak lengkap. Biaya dan deposit mungkin belum mencakup pajak dan dapat berubah tanpa pemberitahuan sebelumnya.

Anda harus tahu

Biaya penambahan orang dapat berlaku dan berbeda-beda menurut kebijakan properti
Tanda pengenal berfoto yang dikeluarkan oleh pemerintah dan kartu kredit, kartu debit, atau deposit uang tunai diperlukan saat check-in untuk biaya tidak terduga
Pemenuhan permintaan khusus bergantung pada ketersediaan sewaktu check-in dan mungkin menimbulkan biaya tambahan; permintaan khusus tidak dapat dijamin
Usia minimum untuk check-in Libur Musim Semi adalah 21 tahun
Properti ini menerima kartu kredit dan uang tunai
Fitur keamanan di properti ini mencakup alat pemadam api, pendeteksi asap, sistem keamanan, dan P3K
Properti ini memiliki area outdoor, seperti balkon, patio, dan teras yang mungkin tidak cocok untuk anak-anak; Jika Anda khawatir, sebaiknya hubungi properti sebelum kedatangan Anda untuk mengonfirmasi bahwa mereka dapat mengakomodasi Anda di kamar yang sesuai
Harap diperhatikan bahwa norma budaya dan kebijakan tamu dapat berbeda berdasarkan negara dan properti; kebijakan yang tercantum disediakan oleh properti

Perlu diketahui

Tersedia akses kolam renang mulai pukul 07.00 hingga pukul 21.00
Pemesanan diperlukan untuk layanan pijat dan perawatan spa; reservasi dapat dilakukan dengan menghubungi properti sebelum kedatangan, dengan menggunakan informasi kontak pada konfirmasi pemesanan
Hanya tamu terdaftar yang boleh menginap di kamar
Properti ini memiliki kamar yang terhubung atau bersebelahan, yang bergantung pada ketersediaan dan bisa diminta dengan menghubungi properti secara langsung menggunakan nomor telepon pada konfirmasi pemesanan
Hewan peliharaan, termasuk hewan pemandu, tidak diizinkan di properti ini
Tamu di bawah 18 tahun tidak boleh masuk spa

Properti ini juga dikenal dengan nama

Cozumeleno Beach Resort
El Cozumeleno Beach
El Cozumeleno Beach Resort
El Cozumeleno Beach Resort All Inclusive
El Resort All Inclusive
El Cozumeleno Beach All Inclusive
El All Inclusive
El Cozumeleno All Inclusive
Cozumeleno Inclusive Inclusive
El Cozumeleño Beach Resort All Inclusive
El Cozumeleno Beach Resort All Inclusive
El Cozumeleño Beach Resort - All Inclusive Cozumel

Pertanyaan umum

Apakah El Cozumeleño Beach Resort - All Inclusive memiliki kolam renang?

Ya, properti ini dilengkapi kolam renang indoor, 5 kolam renang outdoor, dan kolam renang anak.Akses kolam renang pukul 07.00–21.00.

Apakah El Cozumeleño Beach Resort - All Inclusive ramah hewan peliharaan?

Tidak, hewan peliharaan tidak diperkenankan masuk di properti ini.

Berapa biaya parkir di El Cozumeleño Beach Resort - All Inclusive?

Parkir mandiri gratis di properti ini gratis.

Pukul berapa check-in di El Cozumeleño Beach Resort - All Inclusive?

Check-in mulai pukul: 15.00; Batas waktu check-in pukul: tengah malam. Check-in lebih awal tersedia dengan biaya USD 40 (tergantung ketersediaan).

Pukul berapa check-out di El Cozumeleño Beach Resort - All Inclusive?

Check-out pada pukul 11.00.Check-out lebih akhir tersedia dengan biaya USD 60 (tergantung ketersediaan).

Apakah ada manfaat all-inclusive di El Cozumeleño Beach Resort - All Inclusive?

Ya, properti ini all-inclusive.Termasuk semua makanan dan minuman, aktivitas termasuk Snorkeling, Kayak, Golf mini, dan lainnya.

Di mana lokasi El Cozumeleño Beach Resort - All Inclusive?

Terletak di Zona Hotelera Norte, properti pinggir pantai ini juga menawarkan lokasi di taman nasional, berjarak 15 km dari Gereja San Miguel, Pantai Stingray, dan Taman Nasional Chankanaab. Pantai Corona berjarak 15,8 km.

Ulasan

Ulasan El Cozumeleño Beach Resort - All Inclusive

7,0

Bagus

7,4

Kebersihan

8,0

Lokasi

8,4

Staf & layanan

6,2

Kondisi & fasilitas properti
Penilaian 10 - Sangat Bagus. 393 dari 1273 ulasan
Penilaian 8 - Bagus. 303 dari 1273 ulasan
Penilaian 6 - Cukup Baik. 258 dari 1273 ulasan
Penilaian 4 - Buruk. 149 dari 1273 ulasan
Penilaian 2 - Sangat Buruk. 170 dari 1273 ulasan

Ulasan

2/10 Sangat Buruk

Miriam

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
The side of the building that we were at was really old, they did not give maintenance to the rooms. For the price it’s not worth it.
Menginap 1 malam pada bulan Januari 2026

4/10 Buruk

Rhonda K

Bepergian dalam rombongan, Bepergian bersama keluarga
Tidak Disukai: Kondisi & fasilitas properti
This is my 4th trip to this hotel in 20 years. Let's start with the positive. The view is lovely, the blues and greens of the water are the most beautiful you will see. It has some rocky beach area to the south to see shells and a long beach to walk on to the North. It was very covered with seaweed and the water was muddied but a nice long, scenic walk. There are several staff that have been there for years and continue to have a smile and great service. The property is very small, two buildings, 1 buffet and 1 reservation restaurant. The reservation restaurant had horrible food the one night we ate there. The service was just as bad. It was my mom's birthday and we only got grumpy faced staff. We ate little of our food and left before dessert. We went over to the buffet and were welcomed with a smile, had great food and got the happy birthday we hoped for. The worst was the run down look of the hotel. It wasn't great when we were there 4 years ago, but it has gotten much worse. So many items with rust all over them, cracked cement stairs with rebar/steel bars showing, rusted/old looking balcony furniture, etc. Our tv never worked and after 4 times telling the front desk, I gave up. There is no way to contact the front desk without going to them. The lines are long and so is the wait. They are now using a QR code for hotel info but it is only available at the desk, not in the rooms. Very inconvenient! It was sad to know we probably won't return.
Menginap 4 malam pada bulan Januari 2026

6/10 Cukup Baik

Nicole

Bepergian bersama keluarga dan anak
Disukai: Kebersihan
Tidak Disukai: Kondisi & fasilitas properti
Room- wifi connection, outdated with balcony hazards for younger kids, no fridge, safe needs a key that you need to request and bed was shaped like a banana. Amenities- mini golf course needs maintenance, hole number 10 sucks, but our toddler wanted to do 18 holes daily and loved it. No activities from staff, snorkeling was awesome, pools are quite cold, sun doesn't hit the pools till after lunch. Volleyball court had giant rocks in the sand. Barely was set up the whole time we were there. You can rent jetskis right off the beach. Food- ask for what you need and want- they have it but you have to ask. We didnt know they had chips and guacamole but when we asked they brought it out. À la carte was not any better than the buffet outside. There were no desserts whatsoever aside from Jello but we did hear that Baker quit a week before. You can ask for ice cream and they have it in the back. Overall the staff were awesome... but the owner needs to step it up for the quality and invest some of his profits to support the hotel.
Menginap 7 malam pada bulan Januari 2026

4/10 Buruk

Karla, Watauga

Bepergian bersama keluarga
Not in Cancun. Was dirty
Menginap 5 malam pada bulan Januari 2026

10/10 Sangat Bagus

Dominique

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Love this place! I keep coming back, year after year. Love the staff, they go above and beyond to make each guest feel appreciated and seen. Welcome drink on check-in, welcome back plate for returning guest in the room with guest name clearly stated with chocolate by the pillows. The underfloor have gorgeous views. One day, I wish to stay on the top floor suite. Just an Amazing hide away! Don’t come here if you don’t want to have a fun time. Th activities directs will do their best, but if you have a a bad attitude at home, like Adam Sandler says so eloquently, “same sad you” on vacation.
Menginap 4 malam pada bulan Desember 2025

10/10 Sangat Bagus

Karla

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
El balcón tenía vista la mar, los empleados eran amables pero los muebles de la habitación sin un poco antiguos y les falta un poco de mantenimiento en los techos internos de las habitaciones y huelen un poco a humedad
Menginap 5 malam pada bulan Januari 2026

8/10 Bagus

Joseph

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Great property. Rooms need updating. Love the staff.
Menginap 10 malam pada bulan Desember 2025

10/10 Sangat Bagus

Houssan

Bepergian bersama keluarga
Disukai: Fasilitas
Excellent service! Snorkeling was beautiful! Even more beautiful than the tours! Very clean! Food was great! Our flight was delayed and we had a nonrefundable reservation at the hotel, but they still moved our reservation up a day and made our stay very pleasant. Mrs Virginia (the reservation specialist) is wonderful!
Menginap 4 malam pada bulan Januari 2026

2/10 Sangat Buruk

Clarissa

Bepergian dalam rombongan
Location was good. Close to town which was a plus. The beach was nice and clean. The rooms left a lot to be desired. The toilet in our bathroom was broken and ran a lot of the time unless we fixed it. The paint is peeling off the walls. The couch was flat and stained. The bed hard as a cinderblock. We ate off the resort for a majority of our meals. That wasn’t even the most disappointing thing about the resort. We shopped on the third day of our vacation and put all the items we purchased inside a souvenir coffee cup clearly marked and didn’t even look like the cups from the resort that we had purchased and set it on the TV stand. After room service cleaned our room the cup and all its contents (which included several pieces of jewelry) had been taken from our room. We immediately reported this to the front desk and we were given the run around all the way up until we had to get on our flight back home. I received an email from the woman who was working on finding our items and she states in the email “ It is important for you to be aware that the hotel is not responsible for cash or personal belongings left inside or outside the safety deposit box.” so just be aware the expectation if you are a guest here is that you may have personal items removed from your room whether you lock them in the safe with the universal key or if you leave it out anywhere in your room. I have sent several follow up emails about how they plan to correct the issue and have not received a single ema
Menginap 4 malam pada bulan Januari 2026

8/10 Bagus

Wayne Robert

Bepergian bersama teman
Disukai: Kebersihan
Tidak Disukai: Fasilitas
Staff made this a great stay.
Menginap 12 malam pada bulan Desember 2025

8/10 Bagus

Linda

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Although the check-in process was slow, Federico was very helpful. We were most impressed with the cleanliness of the rooms and the whole property from morning to night, someone was washing and cleaning. The views were wonderful. The beach experience was our favorite! The beach waiters, especially Paulino and Oscar, was unmatched and we are extensive travelers. We will definitely go back!
Menginap 7 malam pada bulan Januari 2026

8/10 Bagus

Jennifer

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Oscar and Paulino took the best care of us on the beach. They were always there when we needed something to drink or eat. The only con was we had some issues with our room. Won't list them but it was not the room I booked and paid for. They offered us an upgrade and once moved into the new room, it was the room I originally booked and paid for.
Menginap 7 malam pada bulan Januari 2026

10/10 Sangat Bagus

Mary

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Staff is amazing
Menginap 5 malam pada bulan Desember 2025

8/10 Bagus

Gabriella Maria

Disukai: Kebersihan
Room was cleaned daily.the staff were wonderful.only thing was the day we checked in we had to wait extra hour for our rooms to be ready as we had book 2,5 months ahead and there was 10 of us.my son in law had to put his foot down.they could have done a little more for Christmas as we had 2 little ones with us.no Santa.decorate the place was lovely.but felt it could have dive more as there was a lot of kids at this resort.and also to charge for a fridge in room and not have enough water in rooms that’s bad.we couldn’t even get milk for the little ones.but over all it was nice.
Menginap 6 malam pada bulan Desember 2025

6/10 Cukup Baik

Yuriy, Everett

Bepergian bersama keluarga
Disukai: Fasilitas
Due for upgrade resort, clean rooms, awesome beach, very popular snorkeling spot with gear available on the site, great mini golf, nice tennis court, resort only 10 minutes away from Cozumel airport. Only two restaurants available, menu ok, for all inclusive no see food or very minimal (stayed during Christmas and New Year Eve, we had little bit of shrimps), very good nachos, coffee not good , room was supplied with only two bottles of water every day, for more have to pay extra, one of our favorite part there was no loud parties with music. Be prepared to pay extra for resort fee. We came in 2-3hours early tried to check in early, and first response was that we don’t have reservation, and later they found it, got checked in an 1hour late, late check out was available for extra cost. Overall experience was good, more like country style vacation with laid back friendly staff, Special thanks to maid services, room was done nicely and quick, so would I recommend this place to a friend? Yes and I would like to visit again in the near future
Menginap 14 malam pada bulan Desember 2025

6/10 Cukup Baik

Mark

Bepergian bersama teman
Disukai: Kebersihan
Tidak Disukai: Fasilitas
Food.... Buffet trays sat empty for hours, no labels on most items so you have to lift each lid to see what's there. Guy cooking on the grill was nice, but when that's by far the best thing at the buffet, it's a 20 min line most times. A la carte restaurant was nothing special, seemed like they were trying too hard to be fancy, and nothing was done all that well. Had to go down to the lobby in person at 8am and stand in a long line to have a chance to eat at the a la carte, no thanks. All lounge chairs on the beach gone by 9am daily.
Menginap 6 malam pada bulan Desember 2025

8/10 Bagus

Gaurav

Bepergian bersama teman
Disukai: Kebersihan, fasilitas
Big and Clean room despite building we stayed appeared old. Staff was great.
Menginap 4 malam pada bulan Desember 2025

6/10 Cukup Baik

Sandra

Bepergian bersama teman
Disukai: Kebersihan
Staff were very helpful and pleasant. Food was not good at all. (At the buffet) Which is why I am giving the resort only 3 stars. Rooms are clean but two lamps near the beds had bulbs just hanging. The air conditioner smelt mouldy and very noisy. Just a small sandy beach however very nice. It’s too bad that this resort does not spend some money to have better food which would make this resort so much better
Menginap 3 malam pada bulan Januari 2026

2/10 Sangat Buruk

Francisco Anguiano

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
En mal estado Todo, la regadera en el piso, no hay agua caliente pésimo el cuarto
Menginap 2 malam pada bulan Januari 2026

6/10 Cukup Baik

Scott, Williamsville

Bepergian bersama teman, Bepergian dalam rombongan
Tidak Disukai: Fasilitas
Good Stuff: Room was clean and refreshed daily. We like the north hotel zone so the location was great. Drinks were not fancy but good and not watered down. Service was pretty good around the pool and in the restaurants. There was plenty of seating around the pools. Beach access was easy. Most of staff was friendly. Tips were not expected for every little thing and that was very nice. Not so good stuff: We didn’t have hot water for 5 days of our 7 night stay. We asked about it 4 times and someone came up once but did not fix it. Mattress and pillows were very hard and it’s probably time for new ones as the mattress was obviously sunken in the middle. Website said guaranteed restaurant reservations with premium SkyView room. That did not apply and it was hard to get a reservation-some people were waiting in line to put their names in as early as 6:30 am! So, we only got to eat in the nicer restaurant once. Food was inconsistent but we didn’t have any trouble staying full. There was apparently room service available but there were no instructions about how to order it and no in-room phones to use for things like that. There was an option to order off of a secret menu-fries, pizza,nachos- and we would not have known this had we not spoken to people who knew about it. Pools were too cold to swim in. Ocean temp was 81 and very tolerable so I’m guessing the water temp in pools to be 75ish. Birds ate from plates waiting to be cleaned and they left droppings in restaurants.
Menginap 7 malam pada bulan Desember 2025

6/10 Cukup Baik

Blanca

Bepergian bersama keluarga
The buffet was very limited. No food variety on the 7 days we were there. A lot of bad food manipulation hopefully we didn’t get sick. Drinks was very bad very low quality. The Italian restaurant was extremely bad. And the pools are beautiful but very cold we couldn’t use it :(. The hotel has a lot potential for improvement.
Menginap 6 malam pada bulan Desember 2025

8/10 Bagus

Antonio

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Menginap 6 malam pada bulan Desember 2025

2/10 Sangat Buruk

Jack Levi

Bepergian bersama keluarga dan anak
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
From the time we checked in to the time we checked out, nothing other than the location on the beach was a good experience.
Menginap 8 malam pada bulan Desember 2025

10/10 Sangat Bagus

Ricardo

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Would stay at this resort again! Since we first arrived we were greeted with good customer service and a drink. Room as described and housekeeping would leave the room cleaned and spotless. The waiters would make sure we were attended. We especially appreciated a waiter named Hugo. He would make sure we were well attended with food or a drink. He made our stay more enjoyable. The pools were cleaned and the beach was beautiful with nice clear water. Would recommend this resort for a nice getaway.
Menginap 6 malam pada bulan Desember 2025

2/10 Sangat Buruk

Juliana

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
I spent Christmas 2025 at Cozumel Cozumeleño , and it was the worst resort experience I’ve ever had. The marketing is pure deception—what’s advertised online does not match reality. The property is crumbling: all hot-tubs were broken, malfunctioning shower doors, loose sink handles, and even a safety deposit box that barely worked. Stairs are crumbling with exposed wire making it unsafe The food was bland, repetitive, and poorly communicated. You only get certain items if you know the “secret menu” and ask for them specifically—ice cream, for example, is hidden unless you know to request it. Dining felt like a guessing game, and we barely ate because the food wasn’t worth it. Entertainment? Nonexistent. No music, no activities, not even on Christmas Eve. Guests dressed beautifully for the holiday sat around bored. The pool table was uneven, sticks had no tips, the ping-pong table was broken, and the gym was laughable—a tiny closet with one outdated machine. The front desk and activities desk gave conflicting information, leaving guests frustrated. This resort is a masterclass in marketing deception, delivering a subpar experience that feels like a scam. If you value your money and your holiday, stay far away from Cozumel Cozumeleño
Menginap 7 malam pada bulan Desember 2025