Cari Hotel di West End

"It was great. I really enjoyed myself."

"I can't complain the staff i encountered we all friendly event security. I didn't have them clean my room during my stay. But i did ask for fresh towels and got immediately. Rooms clean views lovely easy to get taxis if not driving. If you up for it walking distance from most hot spots and food."

"When I arrived the check in staff was fabulous!! Overall the property is clean and beautiful. Although, it was overall clean my bathroom floor could use a thorough cleaning. Not sure if it is the norm but the response for room service is terribly delayed. Once I reached someone on the line they did provide a quick turnaround for my request. The Westin Resort did not post any events during my stay but maybe I didn’t catch them at a good time. Overall, it was a good experience."

"I loved the idea of a wide selection of choices for your meals and daily specials"

"I would not recommend anyone to stay at the Emerald Beach Resort. They did let us check in an hour early which was the only good part about the stay. We arrived on 5/27 and the 1st night my daughter was bit by something and her upper lip was swollen. We were told by jalonna we had to check out and wait for the room to be inspected before we could get another room. Essentially we lost 4 hours of time in our room at the resort. The 2nd room didn’t have running water. So we were given a 3rd room...

"The room was beautiful! They upgraded us at no extra cost to us ! The food was Delicious and fresh. All the staff... every single one of them in maintenance, housekeeping, reception, bartenders, servers, culinary staff are so welcoming, amazing and so kind. You're very lucky to find such a wonderful group of people to represent the Pink Palm hotel in St Thomas🙏 I spoke with them all to thank them for making our stay so comfortable and enjoyable!"

"Everything here was excellent, including the staff, the facilities, the room, the view from the room, the food in the restaurants, the pool, the available water toys (kayak, hobbies, ) and the very attention to details that convey that sense of luxury (ie the shampoo, the towel, the soap, the amazing bedding, etc). They are trying to keep the sargassum away with a barrier and partially succeeding at keeping it under control. The beach is relatively small and facing east."

"I would like to say thank you for michelle for the wonderful warm welcome and she had the best costumer service ever❤️🫶"

"Poor customer service from staff"

"Very unprofessional"

"15 min walk to the closest restaurant for dinner. WiFi signal is bad"

"Gorgeous views, great snorkeling, amazing staff! Between all that, the condo, food and local activities there is no way I'd stay anywhere else on the island!"

"Disaster! Filthy, AC useless, I have never seen dirtier, ripped, beat up property like this."

"The Island View was charming, the views were fantastic, and the staff were friendly and attentive! We had an earlier morning and they were very kind to make us a breakfast to go. Food was great! If I had to come up with any complaint it would be that the pool (shaded for a good portion of the day) was a bit chilly, but my husband didn’t mind that."

"No WiFi in room Constantly going to the office to ask for supplies Roaches Need sheet had stains"

"Surprised by power outages. TVS did not include guides to determine channels. The restaurant service seemed rather slow. "

"Amazing staff and pool. Super clean. Price of restaurant and market was very high"

"The room and property were clean and well maintained. The staff was friendly and helpful."