Cari Kastel di Gunung Charleston

"The scenery is beautiful, the staff is super friendly, and the restaurant was very good. The room was quiet, but in serious need of updating. The property has so much potential - it’s a little sad to see how outdated it is. I stayed in the King Suite - definitely not worth the extra money. If I were to travel here again, I’d go for one of the less expensive rooms."

"Excalibur Hotel is good for stay and easy to go to every where. Good location. "

"It was clean affordable. Nice staff good experiance booked there for my next 2 trips in February and may"

"Probably my worst hotel experience. - I made a special room request upon booking & a week prior. Tried calling FD hours before check-in day-of to remind...but after being on hold 38 minutes I hung up. (Part of my request was accommodated upon check-in.) In fact, getting through to FD at any time was often impossible, and you can not get through on the phone btwn 1am-6am. - LINEUPS for FD are horrendous. I was 'lucky' in that my check-in only took ~ 25-mins. Check-out line was ~ 40 mins. -...

"When we picked up our keys the front desk agent did not really explain anything like how to find our room or how our package worked. When we asked for assistance with the chat we were just given ai responses. The room was nice but there was a crack in the ceiling which was interesting as we booked a newly renovated room."

"The maid was exceptionally polite and very organized and very helpful. The head desk was also very good. The elevators were not, two of them were not working, so it was a little bit more difficult that way, but the elevator gentlemen were very polite and very sympathetic with people, but it worked out. We went, it was a busy place, but it was fine. It was a fun to stay with the UFC fight fighters. My son fights, so I was so happy to be in the same hotel. Will be there again."

"They needed more staff for check in. It took us over an hour to go through the line to check in. I could have done the express check in, but I did not have the same credit card with me that I had initially made the reservation with. On our last night, we had to get up early for a 6:40 am flight. There was no water pressure to our room to take a shower when we got up. After 30 minutes, it finally came back, but not enough time to take a shower. We did enjoy the bars and restaurants,"

"Room dirty. Sink, counter, bath, all dirty and needed to be wiped down. Chair and night stand had crumbs on them. Room next to elevator with squeaking all night long. Ask for different room but was denied, saying they were nearly at capacity. Which means they weren’t at capacity and should’ve been able to switch my room. Refuse room next to elevator."

"Run down. Musty. Elevators busted. Pool closed. Nothing redeemable."