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Hotel Cocoa

3.0 star property
Travelers find peaceful moments by Lake Toya while enjoying practical comforts like lobby coffee service and convenient transportation connections

Choose dates to view prices

Hotel Cocoa, by tranquil Lake Toya, offers a peaceful retreat. Guests can relax with coffee in the lobby after exploring. The hotel provides practical amenities like complimentary train station pick-up and self-parking for those traveling by car.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Housekeeping
  • Kitchen

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Double

Premium bedding, in-room safe, individually decorated

Standard Double

  • Sleeps 2

View all photos for Deluxe Twin Room, Non Smoking, Lake View

Deluxe Twin Room, Non Smoking, Lake View | Premium bedding, in-room safe, individually decorated

Deluxe Twin Room, Non Smoking, Lake View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Kitchen
Fridge
LCD TV
  • Lake view
  • 49 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Standard Twin Room, Non Smoking, Lake View

Standard Twin Room, Non Smoking, Lake View | Premium bedding, in-room safe, individually decorated

Standard Twin Room, Non Smoking, Lake View

9.8 out of 10
Exceptional
(18 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Kitchen
Fridge
LCD TV
  • Lake view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Standard Double Room, Non Smoking, Lake View

Standard Double Room, Non Smoking, Lake View | Premium bedding, in-room safe, individually decorated

Standard Double Room, Non Smoking, Lake View

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Kitchen
Fridge
LCD TV
  • Lake view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin

Premium bedding, in-room safe, individually decorated

Standard Twin

  • Sleeps 2

View all photos for Deluxe Twin Room

Premium bedding, in-room safe, individually decorated

Deluxe Twin Room

  • Sleeps 2

View all photos for Annex, Ocean View, Deluxe Family Room, Non Smoking

Annex, Ocean View, Deluxe Family Room, Non Smoking | Premium bedding, in-room safe, individually decorated

Annex, Ocean View, Deluxe Family Room, Non Smoking

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Kitchen
Fridge
LCD TV
  • Ocean view
  • 230 sq m
  • 2 bedrooms
  • Sleeps 6
  • 3 Large Single Beds and 1 Queen Bed

View all photos for Annex, Ocean View, Superior Family Room, Non Smoking

Premium bedding, in-room safe, individually decorated

Annex, Ocean View, Superior Family Room, Non Smoking

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Kitchen
Fridge
LCD TV
  • Ocean view
  • 230 sq m
  • 3 bedrooms
  • Sleeps 6
  • 4 Large Single Beds and 1 King Bed

View all photos for Annex, Ocean View, Deluxe Villa, Non Smoking

Premium bedding, in-room safe, individually decorated

Annex, Ocean View, Deluxe Villa, Non Smoking

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Kitchen
Fridge
LCD TV
  • Ocean view
  • 230 sq m
  • 5 bedrooms
  • Sleeps 11
  • 2 King Beds, 7 Double Beds and 1 Double Sofa Bed

View all photos for Annex – Ocean View Deluxe Family Room

Premium bedding, in-room safe, individually decorated

Annex – Ocean View Deluxe Family Room

  • Sleeps 5

View all photos for Annex – Ocean View Superior Family Room

Premium bedding, in-room safe, individually decorated

Annex – Ocean View Superior Family Room

  • Sleeps 6
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About the area

Located in Toyako, Hotel Cocoa is in the suburbs and by the ocean. Toyako Onsen and Toyako Hot Spring are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Toya and Showa-shinzan. Don't miss out on a visit to Rusutsu Resort. Visit our Toyako travel guide
Map
Tsukiura 102, Lake Toya, Toyako, Hokkaido, 049-5723

What's nearby

  • Lac Toya, Hokkaido, Japon
    Shikotsu-Toya National Park
    1 min walk - 0.0 km
  • Lake Toya.Toyako(Lake Toya) town is where the 34th G8 summit took place.
    Lake Toya
    6 min drive - 4.1 km
  • Rusutsu Resort which includes landscape views, snow and snow skiing
    Rusutsu Resort
    33 min drive - 23.2 km
  • Toyako Hot Spring
    11 min drive - 8.8 km
  • Niseko Annupuri International Ski Area
    52 min drive - 44.8 km

Getting around

  • Toya Station
    17 min drive
  • New Chitose Airport (CTS)
    100 min drive

Restaurants

  • 江戸打ち そばらぼ
    3 min drive
  • でめきん食堂
    12 min drive
  • 岡田屋
    12 min drive
  • cafe balher
    3 min drive
  • 乃の風茶寮
    12 min drive

About this property

Hotel Cocoa

Hotel remodelled in 2023 and located near Lake Toya
Located close to Toyako Hot Spring and Toyako Onsen, Hotel Cocoa provides a coffee shop/cafe. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Free self-parking
  • Train station pick-up service, a vending machine and coffee/tea in reception
Room features
All guest rooms are individually furnished, and feature comforts, such as premium bedding and separate sitting areas, in addition to perks, such as separate dining areas and bathrobes.
Extra conveniences in all rooms include:
  • Bathrooms with deep-soaking baths and toilets with electronic bidets
  • 55-inch LCD TVs with satellite channels
  • Wardrobes/cupboards, separate sitting areas and separate dining areas

Similar properties

Public bath
Toya Onsen Hotel Hanabi
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
8.0 out of 10, Very good, 250 reviews
The price is Rp2.069.762
Rp2.569.693 total
12 Feb - 13 Feb
Toya Onsen Hotel Hanabi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Train station pick-up shuttle (surcharge) from 10:00 AM to 10:00 PM
  • Train station shuttle at scheduled times, on request
  • Bus station shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • A coffee shop/cafe
  • Coffee and tea in common areas

Family friendly

  • In-room kitchen
  • In-room refrigerator
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • Accessible train station shuttle
  • No lift
  • Thin carpet in public areas
  • Thin carpet in room

More

  • 1 building
  • 2 floors
  • Renovated entire property - January 2023
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable/satellite channels

Food and drink

  • Cleaning supplies
  • Kitchen
  • Paper towels
  • Refrigerator
  • Separate dining area

More

  • Access via exterior corridors
  • Desk
  • Individual decor
  • Individual furnishings
  • Safe
  • Separate sitting area
  • Shared accommodation
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have any lifts
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transport to and from this property

Property is also known as

Hotel Cocoa Toyako
Hotel Cocoa
Cocoa Toyako
Hotel Cocoa Hotel
Hotel Cocoa Toyako
Hotel Cocoa Hotel Toyako

Frequently asked questions

Is Hotel Cocoa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Cocoa?

Self-parking is free at this property.

What time is check-in at Hotel Cocoa?

Check-in start time: 3 PM; check-in end time: 9:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Cocoa?

Checkout is at 10 AM.

Where is Hotel Cocoa located?

Situated by the ocean, this hotel is 1.4 mi (2.2 km) from Lake Toya, and within 6 mi (10 km) of Toyako Onsen and Toyako Hot Spring. Showashinzan Ropeway and Showa-shinzan are also within 12 mi (20 km).

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Reviews

Hotel Cocoa Reviews

8.6

Excellent

8.6

Cleanliness

7.6

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 183 out of 364 reviews
Rating 8 - Good. 126 out of 364 reviews
Rating 6 - Okay. 39 out of 364 reviews
Rating 4 - Poor. 8 out of 364 reviews
Rating 2 - Terrible. 8 out of 364 reviews

Reviews

8/10 Good

Alice

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, friendly staff. Needs an elevator! Especially with tho who have a lot of suite cases and snow gear.
Stayed 3 nights in Jan 2026

10/10 Excellent

Bonlass

Liked: Cleanliness, amenities, property conditions & facilities
It's really so nice, and the two front desk staff also kindly offered to drive us to the train station when it wasn't convenient for us, which truly touched our hearts.
Stayed 1 night in Jan 2026

10/10 Excellent

Kei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
羊蹄山と洞爺湖が間近に見られる最高のロケーション。部屋も広くキレイで、お風呂も大きく快適でした。コーヒーや食器などのサービスもあり、控えめに言って最高です。
Stayed 2 nights in Jan 2026

10/10 Excellent

yiu

Liked: Cleanliness, amenities, property conditions & facilities
呢次第二次入住，距離洞爺湖溫泉12分鐘車程， 我自駕遊，冇問題，房間很大很舒適，在山頂上望洞爺湖很很舒服👍
Stayed 1 night in Nov 2025

10/10 Excellent

Yin shan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間大
Stayed 1 night in Oct 2025

10/10 Excellent

Kwan Leung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Free parking, few mins to town centre. Sure will stay again
Stayed 1 night in Oct 2025

10/10 Excellent

TING HUI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

坐擁美景的飯店

1、地點好找，停車方便。 2、櫃台服務人員親切，入住過程迅速有效率。 3、沒有電梯，住2樓的旅客要自己把行李箱搬上去。 4、房間很大，有超大落地窗可以觀看洞爺湖美景，浴室也能一邊泡澡一邊欣賞湖景(白天)。此外，隔音不錯。 5、這邊只適合自駕的人前往，搭交通工具不方便過來。 6、飯店外面的自動販賣機有賣飯也有飲料，真的半夜肚子餓還是有東西吃。
Stayed 1 night in Oct 2025

10/10 Excellent

YIMING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
面湖房型環境非常舒適，空間非常大，地點位於山上，周圍沒有任何商家，要吃飽或買東西進去吃，比較適合自駕遊
Stayed 1 night in Oct 2025

10/10 Excellent

Masafumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
景色が素晴らしく、ゆったりと過ごせました。 コーヒーのフリードリンクもよかったです。
Stayed 1 night in Sep 2025

6/10 Okay

???

Liked: Cleanliness
清潔な客室
Stayed 1 night in Sep 2025

8/10 Good

Toru

Liked: Cleanliness, staff & service, amenities
外国人が多く夜中もバタバタして煩かった ホテル正面脇に冷凍弁当と飲料の自販機があるだけなので、スタッフに、近隣の食事処や見どころの紹介くらいはして欲しかった
Stayed 1 night in Sep 2025

10/10 Excellent

ICHENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

山林原野渡假風格

環境清幽遠離溫泉飯店商業區
Stayed 1 night in Sep 2025

8/10 Good

kazuto

Liked: Cleanliness, staff & service, property conditions & facilities
静謐で
Stayed 2 nights in Aug 2025

10/10 Excellent

shoichi

Liked: Cleanliness, staff & service
ゆっくりできて最高です！
Stayed 1 night in Aug 2025

10/10 Excellent

Gang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Aug 2025

10/10 Excellent

Hoi Yi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are nice, quiet and spacious room, can see the fireworks from the room, superb.
Stayed 1 night in Jul 2025

10/10 Excellent

STUART

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful room at Hotel Cocoa - it was really spacious and had an incredible view overlooking Lake Toya. Although the hotel was having some renovation work done, this didn't affect us in any way and the stay was peaceful and quiet. It was fantastic to wake up and be able to see the whole of the lake - it was an instant weather forecast! There was a jacuzzi bath in the room too which was lovely after a day sightseeing. There is not a daily cleaning service but you do get clean towels every day and can ask for anything else that you need. Parking was right outside the hotel entrance. The location is fantastic but you do need a car to really benefit from staying here as it is a ten minute drive into town.
Stayed 5 nights in Jul 2025

8/10 Good

JISEOP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

이용후기

도야호를 바라볼 수 있는 전망은 아주 좋습니다. 인테리어도 깔끔하고 침대시트와 타월도 만족스럽습니다. 2층에 휴계장소가 있어 간단하게 식사하거나 쉴 수 있습니다. 다만 호텔이 산에 위치하고 있어 객실에 벌레가 많아 저녁에는 프론트에서 벌레 스프레이를 빌려 뿌려야 합니다. 그리고 에어컨이 오래되어 냉방에 시간이 필요하고 와아파이가 전혀 안됩니다.
Stayed 1 night in Aug 2025

10/10 Excellent

ISHIDA

Liked: Cleanliness, staff & service, property conditions & facilities
前回宿泊した時は早朝出発の為ゆっくり出来ませんでしたが、今回はゆっくりと景色を見ながらのんびり出来ました。 窓から見える景色は日本にいるとは思えない、 最高の景色でした。
Stayed 1 night in Jul 2025

6/10 Okay

Jun

Liked: Amenities
部屋は綺麗で広くて快適でした。ユニークなバスルームも良い感じ。 ただフロントスタッフのアジア系の若い女性が不慣れな感じでチェックインに時間がかかりました。
Stayed 1 night in Jul 2025

8/10 Good

Kumiko

Disliked: Property conditions & facilities
マッサージチェアが壊れていた。ジャグジーバスは嬉しかった。ベッドも広くて快適。何より窓からの景色がいい。 コインランドリー利用したが、使った人が洗濯物を入れっぱなしで、なかなか利用できなかった。空いているのを何回も確認に行く羽目になりました。タイマーを置いておいて使った人はそれを持ち歩くといい、あるいは時間が来たら早く取り出すよう注意書きがあるといいと思う。それか台数を増やす
Stayed 1 night in Jul 2025

8/10 Good

Kyeongae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

좋고 저렴한 숙소. 그러나 벌레..

출장으로 왔다가 귀국전에 하루 묵게되었습니다. 렌터카가 있어서 이동은 문제없었고 전망이 너무 멋졌습니다. 내부도 깨끗이 잘 관리된 느낌이고 침구도 깨끗했으며 냄새도 없고 욕실도 엄청 넓어서 가족여행때 또 오고싶은 곳입니다. 다만 숲 속에 위치하고 호수근처라 벌레가 많습니다 ㅠㅠ 밤이되니 여기저기서 기어나오는데 거미, 이름모를 작은 벌레들이 많았어요 ㅠㅠ 아침되니 쏙 들어가 안보이는..혼자라 벌레땜에 좀 무서웠네여
Stayed 1 night in Jul 2025

8/10 Good

Chean Khoon

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The location is remote and only good if you have your own transport otherwise everything else is good.
Stayed 1 night in Jul 2025

8/10 Good

Elton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for a overnight visit in Lake Toya. 10 mins by car to the downtown area but you will need your own car as it is a bit remote. Nice view of the lake as the hotel is located in the mid-mountain area.
Stayed 1 night in Jul 2025

6/10 Okay

Ow Eu Gene

Was undergoing Renos. Vending machine was not working considering its distance from town centre.
Stayed 1 night in Jun 2025