Hotel dekat Mal Carol Downtown

"Muy buena encantado "

"Desayuno muy bien"

"Room was cleaned well each day . The bar had decent hotel food nothing too special about it . Staff was helpful and welcoming."

"Room had a strange smell, when we got there. It took some time with AC blowing for smell to disappear. Wi-Fi not great at all kept going in and out. "

"Staff were inviting, courteous and helpful. Room was clean and air-conditioning worked extremely well. Bed was not comfortable and no washcloths, no microwave in room. However, there was a microwave available at desk, blanket and hand towels available on request. Lovely courtyard!"

"Staff was helpful "

"The room was clean and it’s the same as in the pictures. I’m will only recommend adding the electricity fee to the rent of this place. It was NOT mentioned anywhere when I reserve it, and it was sort of annoying getting to know that last day. An estimated can be simple added to the fee instead."

"Everything was perfect! Location is close to everything. Room was just how it looks in the listing. Staff was very helpful and nice. Will definitely stay here again!"

"Nice place needs some updating and clean the outside furniture and also patio doors don’t lock so that needs to be fixed. Great location. Free breakfast and cabana access on the beach was a plus. Great staff."

"Le personnel très gentil "

"Great food and great staff… not much to do except chill.. activities were boring. Food is definitely the highlight of this place. "

"La comida era muy buena y el hecho de que está junto a la playa es algo bellísimo, lo que sí es sumamente malo, es el trato de la gente de punta cana, parece que te hacen un favor o inclusive hasta barren a la gente, por ese motivo no volvería ahí, ni recomendaría a la gente que vaya"

"Not welcoming on reception, they just point to your room on the map and give you your key, no bell boys, no explanation of resort facilities. Unless you upgrade to Level which we did the second day, the rooms are very outdated and far from beach and breakfast (15m walk) trollies are very few, about every 20 m or more. Even the Level rooms have issues, our shower head was broken. Don’t believe any of the google reviews, guest are constantly approached at lunch, the staff ask you how lunch was...

"Only 50% of staff speaks English, no mini bar as advertised, no swim up bar, otherwise above average."

"First time in Punta Cana and I can say this resort is a 10/10. If you’re looking for a calm aesthetically pleasing resort this is it!! "

"The imternet isnt working customer service it s so hard."

"We booked the Unique, did not receive any of these paid benefits. Upgrades were not in the room upon arrival, had to ask for them, took days and it felt like a bother. Housekeeping came at 9pm the first night. Didn't clean until I complained. Do not clean pool chairs or tables. Staff not friendly except for restaurants, excellent service at restaurants. Butler checked in once during our 6 day stay. Food was great and grounds of resort are absolutely beautiful. Had we not paid for upgraded...

"Had a nice time with my family. Rooms were comfortable and clean. Staff was quickly responsive to any questions or needs we had. Reservations at restaurants were difficult to obtain even with staff assistance. Was told some restaurants were booked weeks in advance. Wish I would’ve known this so I could’ve been more proactive sooner. The buffet was hit or miss, just had to be patient about looking around. Usually found something good. The resort was lacking in organized activities for guests...

"La estancia en el hotel fue maravillosa. Excelente atención, la limpieza súper buena y recomiendo en serio pasar unas vacaciones en la instalación. Volvería de nuevo sin dudarlo"