Cari Hotel di Berkshire

"Great experience.great customer service.very helpful.thani you guys"

"We were a little horrified when my husband picked up dirty cutlery and returned them to the check-in station where the lady just put them back in the pile for other guests to pick up!!"

"When checking in, staff was not very friendly and looked annoyed when asked questions. Playground for kids only opens at 3pm and checkout is very early"

"Very clean hotel and rooms in a great location. Staff mostly friendly but when time to go to room it is was raining and we had to go across the street with our luggage and no one helped because they were helping a big group."

"Lovely, well-maintained hotel with spacious rooms. It’s a little older, but that adds to the charm and gives you more space. A complimentary shuttle to LHR would make it an even better stay!"

"Location"

"Typical airport hotel predominately used by airline crew. Noise from the corridor was audible from the room. Avoid a room by a fire door. The continuous door slamming closed will disturb you."

"Staff"

"Lifts weren’t working and the room was tiny with a sloping roof - not good for the money paid! The bathroom was also small with the mirror on the sloping roof! Useless! Grand impressive hotel but probably wouldn’t return Disappointed Receptionist was very helpful"