Cari Hotel di Kosta Rika

"The pools were nice and not overly crowded, most staff were decent, although they were severely understaffed which I think caused some of them to be rude. The towels in the room were old and had a smell to them, the toilet always smelled like the gasket wasn’t installed properly or something. I’d rate the food quality maybe at like a 2-3 and availability pretty low they ran out of stuff kind of often. The restaurants were also just buffets and not that great. A lot of the food wasn’t labelled...

"The Palace is outdated, the decor of the rooms and the lobby is awful. Renovation is scheduled for August. The grounds are well maintained, pool area clean and the restaurants are kept clean. The workers are all very friendly and there to make the guests very comfortable. Servers and bartenders are helpful and nice. Entertainment staff is great, energetic and fun. We did a river cruise, which was fun. We saw a lot of alligators and monkeys, although we saw more monkeys next to the hotel. Take a...

"Horrible will never go back old food was horrible had to be buying food breakfast lunch and dinner even food a roach on the kitchen towel old everything was nasty !!!! "

"Nice resort in a great location on a lovely beach."

"great service, good for family trips, we really enjoy staying in the property, the personnel is very kind."

"Staff was amazing, check in painless 10 out of 10 recommend pay for the ocean view stunning"

"No power at electrical outlets in vanity room, no hot water in the morning in shower stall and vanity sinks, no coffee available in the Lobby. Recommend Springs Resort & Spa as their facility has outstanding facilities & services. "

"excellent pools, great upkeep. amazing breakfast"

"Same breakfast everyday but huge selections (Tamara and Maris delicious ice coffees). Room very clean and staff sooo helpful and made our stay great. Gabriela concierge went beyond our expectations and made my wife’s Birthday a success.Swim up bar employees are top notch. Texmex restaurant delicious (Luis Carlos and Randal) went above and beyond. Small resort compare to others but made it for a more welcoming vibes. You cannot walk anywhere since its a bit remote on a mountain. We did an...

"Great location. Friendly staff. Rooms are spacious and clean. Pools are well maintained. Totally a great experience "

"The Service was the Best!!! Special thanks to Erick, Emily, Henry, and the whole staff!!! The hotel has beautiful views to the ocean, "

"This property is beautiful, clean staff are friendly, would stay here again "

"Absolutely wonderful place with all the amenities an older adult needs! Very responsive and polite despite all our...figure it out as you go...errors. They made booking easy, tips were included in the food bill, gardens were amazing and grounds keepers were always busy!!! Would love to come again. "

"Desde momento que llegamos tuvimos un trato muy diferente en comparación con los extranjeros, en la recepción un trato tosco y poco informativos, en el restaurante demasiado tiempo espera para ser atendidos y las bebidas nunca llegaron algunos de los saloneros nos ignoraban como sino nos vieran, no había agua embotellada para los nacionales, el control televisor no funcionaba tratamos reportarlo a la recepción donde normalmente se reporta y el teléfono tampoco funcionaba cuando fuimos nos...

"Five -Star all the way - especially the service. Jackie-the-Critic gives it a 5-Star Thumbs up."

"Food was excellent. Newly added thermal pools provided nice natural setting. "

"If you are visiting for your first time to Costa Rica this is not the place. When we checked in at midnight we walked to our room, that was farthest from front desk, and the keys did not work. Had to walk back to get keys that worked then the door latch on the inside caught so we had to Jimmy it open. The rooms were not well maintained and the doors did not seal so bugs would crawl in the room and we would have to kill at least 5 bugs a day. The shower only had hot water so could not adjust the...

"Same menu for the entire stay, with not much variation... so-so snacks. The chicken nuggets and hamburgers were awful. Room had no view- just looking at palm trees. Did not feel welcomed at all. Everyone seemed to have a chip on their shoulder... "

"Highly recommend the villa"

"Beautiful property with great pools & restaurants, close to everything"