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"The room was excellent. We especially enjoyed the Club Room."

"Good"

"The room (321) was spotless and clean, overlooked the christmas market which was nice, there was however a buzzing noise till really late and then an early morning wake up from those setting up the christmas market a brief blast of music before 8am The staff were fab letting me check in early with my belongings so i could relax before going to the event i had planned that evening too The only negative i have aside from what has been mentioned is the shower drain was blocked so whilst in the shower it flooded the bathroom, i lifted the drain cap out to help with the flow down put it was filthy so popped it back."

"The room was very clean and very comfortable. Staff were very helpful and welcoming. We finally enjoyed our stay. The only issue I had was once we got home. It took five days to get the pending money back into my account and I had to ring the hotel as they had overcharged me by £150 which if I hadn’t of queered it I wouldn’t have got it back it was just aggro. I didn’t need once we got home."

"Ease of location, amenities and very good staff customer service"

"Will be back again!"

"Very well located, clean, comfortable and cozy. We will return."

"amazing staff let us check in on arrival before noon. Outstanding quality and value of breakfast. Huge room; nice to have a bath not just a sower."