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"Could not ask for a better location. The staff were helpful, the property is beautiful, and you are right in the heart of exploring London! The only downside was having to reserve a time to use the pool, which was not made clear when booking."

"The staff María and Elena, gave us a lot of help. they were excellent! the hotel location is near from everything. the room was clean. we absolutly stay there again"

"We booked through the Hotel.com 4 months prior but unfortunately they told us that it didn’t register with them! All very confusing but our deluxe queen suite wasn’t available! "

"Room looked clean and tidy. Shower room could be better. Noise level during the night… unbearable. Difficult to try to rest when you can hear talking from the next room. Reception staff kind and welcoming. "

"The room was nice, large and quiet. But there was no safe, and the bed was a standard double with a soft squeaky old mattress. Disappointing."

"I miss the fish"

"Clean room but crack in sink in bathroom. Needs a little maintenance "

"Clean spacious room. Helpful staff"

"The hotel is in a perfect location for exploring London, especially with children. It is ideally located for various transport options and close to alot of major attractions. The staff were all fantastic with the kids. The rooms were perfectly designed for a stay with children. We stayed in a studio and having the extra space with another bed in a separate area made everything slot easier. The kitchenette was also really useful. "