Search Hotels Near Kantenah Lagoon, Puerto Aventuras

"Comfy room right across the road from Cafe Ole Restaurant!"

"Decently nice property. Low rating is due to the food. It was terrible. The food was worse than school cafeteria food. The steak at the Italian restaurant was like a Salisbury steak with the consistency of heavy jello. We had to upgrade the premier dining options to access halfway edible food. Drinks were fine, and the staff was friendly with good service. At over $600 per night, I expect decent food. "

"The beach was amazing, the property is gigantic with a ton of restaurants and bars. It is the absolute best treat for adults. Even the kids section was very nice and friendly. Totally sure we will return to Hard Rock Cancun Resort "

"Staff was great an angel from entertainment was amazing as well "

"Overall, the experience was good. However, I was not impressed with the room—it did not match the pictures and could definitely use some remodeling and maintenance. The room had a noticeable old smell, which might be unpleasant for people who are sensitive to odors. There was also quite a bit of noise coming through the door from housekeeping and people walking in the hallway. It wasn’t terrible, but since we had little ones the noise was sometimes disturbing, especially when they were trying to rest. On the positive side, there was a great variety of food and desserts. The environment was enjoyable, and the unlimited drinks were a nice bonus. The pool is quite large, but it still felt overcrowded. By around 10 a.m., all the poolside and beachside seats and umbrellas were already taken. "

"Team was very rude! "

"Excellent location. Facility was clean and well maintained. The amenities in the room were a disappointment. 3 hangers 2 small towels the kitchen chair literally fell apart. The outside chairs on the patio were extremely uncomfortable the bedsheets did not fit. They were very quick to fix chair and tend to the AC. "

"When booking this stay I did not know it was an apartment and asked for a refund because l was traveling solo and did not want to book an air bnb. The owner denied me of my refund stating it says it in the booking, but it did not state this info. Also they did not provide any face towels. I was told they lived next door. For sanitary reasons and since they live close I did not think getting a face towel would be an issue and was told they aren't a hotel (which I thought l had booked). They advertise the pool in the photos, but you do not have access to it staying in room number one. The walls are very thin and l could hear all the noise from the neighbors and could not sleep. I left after the first night because of the noise. I went on vacation for peace and quiet, but this was not the right place for that. The place was clean. The location is good. From past reviews the owners will have a rebuttal, but this is my honest opinion. This was not the stay I was looking for. "

"My wife was having allengies the whole night, very humid and moldy."