Search Hotels Near Chac Mol Cenote, Puerto Aventuras

"The property was clean. The buffet was ok. À la carts at riviera were amazing. À la carts at others were chaotic. Signage is lacking. Advertising of activities was lacking "

"Comfy room right across the road from Cafe Ole Restaurant!"

"Decently nice property. Low rating is due to the food. It was terrible. The food was worse than school cafeteria food. The steak at the Italian restaurant was like a Salisbury steak with the consistency of heavy jello. We had to upgrade the premier dining options to access halfway edible food. Drinks were fine, and the staff was friendly with good service. At over $600 per night, I expect decent food. "

"We had a great time and would definitely go again. The rooms were large and clean. House keeping came everyday and did a great job, our fridge was well stocked and we would leave and drink requests on a note with a tip for when they restocked daily. All the staff were very nice throughout the resort. The buffet's were good and had a wide variety, and the restaurants were all very good. The beach is Rocky but as long as you bring water shoes you'll be fine, it was worth it for the snorkeling. "

"Resort offers so many activity options, best part. Food was good, but not getting any reservations was not. Rooms were exactly what we thought for a less expensive option. Check in was rough and way longer than it needed to be."

"This is our 4th time we stayed at this hotel, still worth it!!💯"

"Overall, the experience was good. However, I was not impressed with the room—it did not match the pictures and could definitely use some remodeling and maintenance. The room had a noticeable old smell, which might be unpleasant for people who are sensitive to odors. There was also quite a bit of noise coming through the door from housekeeping and people walking in the hallway. It wasn’t terrible, but since we had little ones the noise was sometimes disturbing, especially when they were trying to rest. On the positive side, there was a great variety of food and desserts. The environment was enjoyable, and the unlimited drinks were a nice bonus. The pool is quite large, but it still felt overcrowded. By around 10 a.m., all the poolside and beachside seats and umbrellas were already taken. "

"Team was very rude! "

"The spa was great. The different temperatures made fun and exciting. The message was very good and relaxing. "