Hotel dekat Cenote Cristalino

"Loved it ! No complains wish we outside stayed longer "

"Fantastic stay. Amazing attention to detail. Food was fantastic. Staff genuinely cared. Loved it"

"The hotel is beautiful. The pool is super big and nice. I would definitely give this property 5 stars."

"Réponse très rapide! Je suggère cet emplacement "

""The resort in Playa del Carmen had so many wonderful aspects—beautiful grounds, fantastic food, and most of the staff were exceptional. However, I had a deeply upsetting experience. After being seated in a restaurant, my girlfriend was asked to leave due to a dress code, which was incredibly embarrassing, especially since we were already seated. The assistant concierge manager’s response was frightening—he spoke in a threatening, almost thuggish way, and it left us uneasy, especially as...

"Solo me hubiera encantado que me dejaran 4 toallas porque éramos 4 huéspedes no 2 "

"The staff was excellent and the whole experience was great. Plan on booking there again next year."

"yes there were activities for all ages"

"Room and bathrooms are pretty old. I saw mold in the bathroom. They try to keep it clean. Staff are very friendly. Food is ok in the tropical, but in the Caribbean, food is excellent. My kids love the pool with the slide. Overall the hotel is ok. "

"Perfect"

"The buffet was quite good the restaurants I find were quite bland "

"Todo perfecto! Solo podría sugerir utensilios de cocina. Gracias "

"We were truly treated so well and taken care of the whole stay!!!! "

"The staff was extremely helpful friendly and accommodating."

"Highly recommend if you're looking for an alternative to mega-resorts. Property size made it easy to navigate, especially if travelling with friends. Food options were all tasty, pool & room service reasonably speedy. Nice rooms. A couple notes for your booking consideration, if you're oceanfront but lower floor, your ocean view may be obstructed by trees. If you use resort credits for the spa, you only have access to the treatment not the facilities-- which was strange. There were lots of...

"Room was clean and cleaning staff usually left us a towel animal.Room was well equipped. Air conditioner worked well."

"We loved the family selection area. Food was really good and lots of activities each day! Great and we are coming again this year! Thank you!"