Hotel dekat Pantai Xpu-ha

"Property is very beautiful, food in Mexican restaurant needs to be updated more for a Mexican menu, Paul’s Beach everything it’s very nice, some of the staff was amazing. Very good customer service. only one Lady where you’re making reservation for restaurants she didn’t was so pleasant. Thank you so much for everything we enjoyed our stay"

"Smaller resort, staff is more attentive and remembers everyone. Great selection of food choices on and around resort for eating areas and many drink options at the bar. Always able to find lounge chairs and cabanas on the beach. Shuttle service quick to get around. Access to included surrounding partner resorts for more activity options was a plus."

"We stay at one of Barcelo Maya resorts at least once a year with Palace being our favorite. I'm scoring low our stay this year because how activities were run this year. Basically, activities by pool are followed per schedule, even if there is just one participant. Activities on the beach though are being canceled without any warning. Staff would come, interrupt games without any warning (there is a schedule board that doesn't get updated). I understand weddings on the beach are cool and bring...

"Very nice resort"

"Все прошло отлично!!!"

"It was all fine other than the people booking our suppers and travel from to the airport. We showed up for suppers and werent booked even tho we did all the booking the first day. Then our van didnt show up for us at all on the last day."

"Los restaurantes, increíbles. Mi único comentario de mejora, seria modernizar las televisiones de las suites, pero es un detalle menor."

"Wow!!! If you are looking to relax in nature this is the place. The hosts and staff were amazing making sure our every need was met including getting a Drs appointment for my son. They would also prepare us meals on request. At night you can enjoy the fire by the cenote with the glowing lights inside the caves. During the day the birds are very entertaining we even spotted a toucan. Honestly we can’t say enough about this heaven on earth. We will definitely be returning next year. "

"Great hotel. Service and food are outstanding. My only complaint might be that my booked "junior suite with ocean view" technically had ocean view if you count a tiny sliver of blue on the horizon. Apart from that the place is insanely comfortable clean and well organized and that in a huge jungle area. It's also very professionally las Vegas style American which may be a pro or con depending on what you looking for. So all in all amazing hotel. Just don't sell somethibg as ocean view if you...

"This is the 3rd time I visit Xcaret Arte, the two times before I had an amazing experience. However, this last visit was horrible. The Staff is NOT accommodating at all especially in restaurants. We were a group of 8 couples that booked this resort because of the great experience we had before and decided to celebrate my sister's birthday there. We emailed our plans over 6 months in advance, then they said to wait 45 days before, when we emailed again they said we had to complete a form which we...

"Service is fantastic. Staff really go above and beyond to make your trip feel special. Food is great. Make sure you ask about all food allergies, as some menu item’s dietary warnings do not match actual ingredients, but the staff are more than knowledgeable enough to warn against potential issues! Pool was amazing, and there were always chairs available! Butler service and cart service were incredibly useful and always available. Rooms were cleaned constantly. Regret leaving so soon, and looking...

"Excelente lugar"

"This is a very special place. It's a little off the beaten path, which made for a very relaxing vacation. The whole area felt entirely safe. A car would be nice, but not necessary (we didn't have one). Tony, the hotel manager, is amazing! Whatever you want to do, wherever you want to go, he can help you make safe and affordable arrangements. We ate most of our dinners at the on-site beach bar/restaurant. Roberto was a great server and made top-notch cocktails -- I enjoyed everything I had there,...

"Exceptional view, beach access, swimming pool, nearby shops, cafes, restaurants. "

"Enjoyed the stay"

"Beautiful property, beautiful beach. A tropical paradise."