Hotel Keluarga di Punta Cana

"Todo estuvo perfecto"

"Nice facilities. Service was very poor. Will not return."

"The hotel overall was good, clean, staff was very helpful especially in coordinating transportation for departure, excursions, etc. The only thing we were not able to do was make reservations at the t restaurants. You had to go to the front desk and get asked if you want to you want to become a premium member. So we had to go to the buffet the entire time we were there."

"Muy buena estadía."

"Large property. Average food. If able to, do preferred get more amenities and a butler aka helpful personal employee. Rooms can be colder but it’s is the Caribbean."

"Where to start. Customer service, the worst I have had in any resort, not even a hello from staff while walking in the resort. Manager for the front desk, RUDE, the food oh my good, the food was bad, the only good restaurant was the Italian one, the rest not worth the time. We did an excursion and the food was better there than in the resort. The only good experience I had was with 3 members of the staff, the host for the Italian restaurant, very nice and friendly, the other two I don’t...