Search Hotels Near Punta Esmeralda Beach, Playa del Carmen

"Had an amazing time, the service was excellent from the moment we arrived and left very welcoming. The staff are not only friendly but professional when being approached. My sister and I enjoyed our stayed, service and the resort. Afternoon activities were good but need to boost the night entertainment from the 5 nights only one had dancing music. I would definitely recommend my friends to stay at the resort!"

"The Reef is a really nice resort, nice beach, pool, views and one of the best beach inlets with the least amount of seaweed! Dislikes were all the food was bland with little to no flavour but the best restaurant was the Japanese restaurant it’s just like Benihana’s but of course you pay extra for it. All the drinks also tasted the same no matter what you got unless you were taking shots."

"The rooms were clean and were cleaned daily, the property is very clean. We went as a large group about 25 ppl and resort and staff were not very accommodating to us and always gave us attitude or didn’t want to serve us. It is not very allergy friendly as some staff do not know what is in certain menu items. It’s very geared to young kids I would say 3 and up not much for babies. Overall I would not come again but enjoyed somewhat of my time with our friends."

"Amazing place "

"Family friendly Good buffet Good pools"

"Yes"

"We had such a great stay at this hotel! From the moment we arrived, everything felt welcoming and well taken care of. The food was really good—plenty of options and everything we tried was fresh and flavorful. One of the highlights for us was the kids’ area—it was amazing! The kids had so much fun and didn’t want to leave. It made the whole experience even more enjoyable for our family. Overall, we truly loved our stay and would definitely come back. Highly recommend for families looking for a fun and relaxing getaway"

"The hotel is amazing. The entire staff, during our stay, was attentive. Housekeeping was cleaning a room nearby and I asked him (Javier) to give us extra water bottles and we had plenty during our 5 night stay. We played lots of beach and pool volleyball - Sergio, Axel, and the other staff kept it fun and enjoyable for everyone! Dinner was great. Our favorite meals were actually at lunch, the jerk chicken at the Barefoot Grill and the calamari tostada at SeaSoul was delicious. Throughout our time at the beach and pool, we would continously be asked if we needed anything. Staff was everywhere making sure the property was clean. Our only complaints is the excessive sea weed, which we knew about ahead of time. And the wait to get drinks at the swim up bars in the pool. But we are on vacation with no urgency, so it was a minor inconvenience."

"Everything was great! Zero complaints."