Search Hotels Near St James's Church, London

"I’m extremely disappointed with my stay at this hotel. When I checked in, there was leftover food in the room that hadn’t been cleaned, and the bed was clearly dirty. The staff was not helpful when handling the situation — they moved me from a nice room on the 5th floor with a good view to a much worse room on the 2nd floor. To make things worse, there were small flies in the room every day. It became exhausting to deal with, and I eventually gave up asking for it to be cleaned properly. It’s truly unacceptable for a 4-star hotel to have the quality of a 1-star. I would not recommend staying here."

"No cold water in shower or taps so water was scolding so that was v.disappointing but I like the hotel. Great location. Clean, comfortable and great value for money"

"Staff were helpful "

"The positives were - it was a nice sized room, very clean, a really comfortable bed, great location, quiet, good travel links, friendly staff, good air-conditioning, very good breakfast although had to go a few hundred meters down the road for the breakfast restaurant. The negatives were the frosted glass bathroom door (not a fan), the check-in was poor. We had to wait 2 hours for our room which was having maintenance work. To be fair the reception manager did compensate us which was appreciated. The elevators were crazy! Were very slow or simply didn’t arrive and we used the stairs. I would stay again. "

"Really good hotel "

"Great room, clean and well equipped"

"Overall great experience at Strand Palace. Fabulous location in Covent Garden with access to restaurants, stores, theatre and three different Underground stations each within 1/4. Lovely, clean and updated rooms and lobby. Staff very helpful. Breakfast great and plentiful. I would stay again there for sure. "

"Clean room and helpful staff"

"Stayed overnight before catching a Eurostar to Brussels. My single room was a decent size. A little hot, however the window opened. Would stay again if needs be."